First Call Hospice South
El Dorado Hills, CA · Medicare-certified hospice (CCN B31707)
CMS process measure: 100 (state average 93.41 — above state average)
Serves: 12 ZIP codes (is yours included? →) · Phone: (916) 281-4414 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for First Call Hospice South, so no star rating or percent-recommend figure is available. However, its CMS composite process score of 100.00 is above the California state average of 93.41.
First Call Hospice South serves 12 ZIP codes from its office in El Dorado Hills, California, in El Dorado County.
Yes, First Call Hospice South is Medicare-certified (CCN B31707, since March 16, 2022); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
First Call Hospice South is a Medicare-certified hospice serving families in and around El Dorado Hills, California, in El Dorado County. CMS Care Compare data does not indicate ownership type for this hospice; families wishing to confirm whether it is operated as for-profit, non-profit, or government-run should check the official Care Compare listing directly. The hospice has been Medicare-certified since March 16, 2022.
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for First Call Hospice South. This is often due to a small number of surveyed patients and should not be read as a sign of poor quality — it simply means the data has not been publicly reported yet.
On CMS's composite process measure, which reflects how consistently a hospice completes key care processes, First Call Hospice South scored 100.00, compared with a California state average of 93.41 — placing it above the state average. CMS also reports a care index score of 9 and that 76.3% of patients received visits from hospice staff in the final days of life, according to the most recent Care Compare data.
First Call Hospice South serves 12 ZIP codes from its office in El Dorado Hills. The Medicare hospice benefit covers hospice care for patients who qualify; no cost details beyond that are provided here. All figures above come from CMS Care Compare data.
Questions families ask
Does Medicare cover care from this hospice?
Yes, First Call Hospice South is Medicare-certified (CCN B31707) since March 16, 2022, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, often because too few patients were surveyed; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 100.00, above the California state average of 93.41, and CMS reports 76.3% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
First Call Hospice South serves 12 ZIP codes from its office in El Dorado Hills, El Dorado County, California.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 12 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS data provided here does not list the ownership type; ownership can affect organizational structure, so families can confirm this on Medicare Care Compare.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 16, 2022.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have stopped seeking curative treatment.
Does choosing hospice mean giving up treatment?
No, hospice does not mean giving up care — it shifts the focus from curing illness to comfort, dignity, and quality of life for the patient and support for the family.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (916) 281-4414 or check Medicare Care Compare to confirm.
How do I start hospice care with this provider?
Please contact First Call Hospice South directly at (916) 281-4414 to learn about starting care, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, staffing, coverage area, and quality measures; contact the hospice at (916) 281-4414 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can view First Call Hospice South's official profile at https://www.medicare.gov/care-compare/details/hospice/B31707?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.