Mercy Hospice
Redding, CA · Medicare-certified hospice (CCN 051645)
CMS process measure: 100 (state average 93.41 — above state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (530) 245-4070 · Verify on Medicare Care Compare ↗
Mercy Hospice holds a 5-star CAHPS rating from family caregivers, with 93% saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the California state average of 93.41.
Mercy Hospice serves 33 ZIP codes from its Redding, California office in Shasta County.
Yes, Mercy Hospice is Medicare-certified, with CCN 051645, certified since 1994; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Mercy Hospice is a non-profit hospice serving Redding, California and the surrounding Shasta County area, Medicare-certified since October 20, 1994 (CCN 051645). According to CMS Care Compare data, Mercy Hospice serves 33 ZIP codes from its Redding office.
In the CMS CAHPS family caregiver survey, Mercy Hospice earned a 5-star rating, with 93% of surveyed family caregivers saying they would definitely recommend the hospice to others, and 90% giving the hospice an overall rating of 9 or 10 out of 10. These figures reflect the experiences reported by family members of patients who received care.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, Mercy Hospice scored 100.00, compared to a California state average of 93.41 — placing it above the state average. CMS also reports a care index score of 10 and notes that 44.7% of patients received visits during the last days of life, according to the same Care Compare dataset.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are included here. All figures in this profile come from CMS Care Compare data and reflect the vintage published by CMS at the time of this listing. Families are encouraged to verify current figures directly on Medicare Care Compare and to contact Mercy Hospice directly with any specific questions about care.
Questions families ask
Does Medicare cover care from Mercy Hospice?
Yes, Mercy Hospice is Medicare-certified (CCN 051645, since 1994). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Mercy Hospice received a 5-star rating, with 93% of family caregivers saying they would definitely recommend it and 90% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Mercy Hospice's composite process score is 100.00, compared to the California state average of 93.41, placing it above the state average.
What areas and ZIP codes does this hospice serve?
Mercy Hospice serves 33 ZIP codes from its Redding, California office in Shasta County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Mercy Hospice is a non-profit organization. Ownership type does not directly determine quality, but CMS reports it as part of its public data.
How long has this hospice been Medicare-certified?
Mercy Hospice has been Medicare-certified since October 20, 1994.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
This detail isn't included in the CMS data provided; please contact Mercy Hospice at (530) 245-4070 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care, contact Mercy Hospice directly at (530) 245-4070 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver survey results, quality measure scores, service area, and how care is coordinated; contact Mercy Hospice at (530) 245-4070 for specifics beyond what CMS publishes.
How do I verify this hospice on Medicare Care Compare?
You can look up Mercy Hospice directly on Medicare Care Compare at https://www.medicare.gov/care-compare/details/hospice/051645?state=CA using CCN 051645.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.