Gentiva
Batesville, MS · Medicare-certified hospice (CCN 251579)
CMS process measure: 96.19 (state average 97.83 — below state average)
Serves: 52 ZIP codes (is yours included? →) · Phone: (662) 578-4072 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS gave Gentiva an 83% definite-recommend rate and 85% rated it 9 or 10 out of 10, though CMS has not published a star rating for this hospice. On CMS's composite process measure, Gentiva scored 96.19, slightly below the Mississippi state average of 97.83.
Gentiva serves 52 ZIP codes from its office in Batesville, Mississippi, in Panola County, according to CMS Care Compare data. Families in and around this area can contact the hospice to confirm whether their specific address is included.
Yes, Gentiva is Medicare-certified, with CCN 251579, certified since 2003. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Gentiva is a Medicare-certified hospice located in Batesville, Mississippi, serving families in Panola County and the surrounding area. It is a for-profit hospice that has been Medicare-certified since April 9, 2003, according to CMS Care Compare data.
In the CMS CAHPS family caregiver survey, 83% of surveyed caregivers said they would definitely recommend this hospice to others, and 85% gave the hospice an overall rating of 9 or 10 out of 10. CMS did not publish a specific CAHPS star rating for this hospice in the data provided, which can occur when patient counts are small; this is not an indication of poor quality.
On CMS's composite process quality measure, Gentiva scored 96.19, compared to the Mississippi state average of 97.83 — placing it below the state average on this measure. CMS also reports that 85.1% of patients received visits from hospice staff in the final days of life, according to the visits-in-last-days-of-life measure. A care index score of 9 was also reported by CMS.
Gentiva's service area, as reflected in CMS data, spans 52 ZIP codes surrounding Batesville, Mississippi.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from Gentiva?
Yes, Gentiva is Medicare-certified (CCN 251579, since 2003), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS CAHPS survey data, 83% of family caregivers said they would definitely recommend Gentiva, and 85% rated it 9 or 10 out of 10. CMS has not published a star rating for this hospice in the data provided.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva scored 96.19 on the CMS composite process measure, compared to a Mississippi state average of 97.83 — below the state average.
What areas and ZIP codes does this hospice serve?
Gentiva serves 52 ZIP codes from its office in Batesville, Mississippi, in Panola County, per CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 52 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not directly determine care quality; CMS's survey and quality measures are better indicators to review.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since April 9, 2003.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for those with a terminal diagnosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up on care, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Gentiva delivers care; contact the hospice at (662) 578-4072 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Gentiva directly at (662) 578-4072 to ask how to begin care and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction survey results, how quality measures compare to state averages, service area coverage, and how to start care — Gentiva's CMS-reported figures are noted above.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 251579) directly at medicare.gov/care-compare using its Care Compare listing to confirm current survey results and quality measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.