Gentiva
Brewer, ME · Medicare-certified hospice (CCN 201523)
CMS process measure: 97.12 (state average 98.69 — below state average)
Serves: 128 ZIP codes (is yours included? →) · Phone: (207) 573-7012 · Verify on Medicare Care Compare ↗
Gentiva received 3 stars out of 5 from family caregivers on the CMS CAHPS survey, with 88% saying they would definitely recommend the hospice. Its CMS composite process-of-care score of 97.12 falls below the Maine state average of 98.69.
Gentiva serves 128 ZIP codes from its office in Brewer, Maine, in Penobscot County. Families in this area can confirm whether their specific ZIP code is covered by contacting the hospice directly.
Yes, Gentiva is Medicare-certified (CCN 201523, certified since December 23, 2019). The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Brewer, Maine, serving families in Penobscot County and surrounding areas. It has been Medicare-certified since December 23, 2019 (CCN 201523).
According to CMS Care Compare data, family caregivers who completed the CMS CAHPS Hospice Survey gave Gentiva an overall rating of 3 stars. Among survey respondents, 88% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, Gentiva scored 97.12, which falls below the Maine state average of 98.69. This composite reflects how consistently the hospice performed a set of recommended care processes, based on CMS's published methodology. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 83.3% of patients, per the data provided.
Gentiva's service area, as listed on Care Compare, covers 128 ZIP codes from its Brewer, Maine office.
All figures above are drawn from CMS Care Compare data as supplied for this listing; readers should check Care Compare directly for the most current vintage. Where CMS has not published a particular measure for a hospice, this is often due to small patient counts and should not be read as an indicator of poor quality.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. No additional cost information is provided here. This profile does not describe staffing, facilities, or specific services beyond what CMS has published.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 201523) since December 23, 2019, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Gentiva an overall CAHPS rating of 3 stars, with 88% saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process-of-care score is 97.12, which is below the Maine state average of 98.69, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Gentiva serves 128 ZIP codes from its Brewer, Maine office in Penobscot County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 128 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type is one factor among several CMS reports, and it does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since December 23, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than treatments aimed at curing the underlying illness, not giving up on care altogether.
Where is hospice care provided — at home or in a facility?
This data does not specify care settings for Gentiva; contact the hospice at (207) 573-7012 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact Gentiva at (207) 573-7012 to ask how to begin care and verify eligibility on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, staffing, service area, and how care is coordinated; you can review Gentiva's published CMS figures and ask the hospice directly at (207) 573-7012 for anything not covered here.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 201523) at https://www.medicare.gov/care-compare/details/hospice/201523?state=ME to see the latest published CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.