Gentiva
Flint, MI · Medicare-certified hospice (CCN 231524)
CMS process measure: 98.69 (state average 97.27 — above state average)
Serves: 82 ZIP codes (is yours included? →) · Phone: (810) 733-7250 · Verify on Medicare Care Compare ↗
Family caregivers gave Gentiva an overall rating of 3 stars, with 86% saying they would definitely recommend it, according to CMS survey data. On CMS's composite process measure, Gentiva scored 98.69, above the Michigan state average of 97.27.
Gentiva serves 82 ZIP codes from its Flint, Michigan office in Genesee County, according to CMS Care Compare data. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Gentiva is Medicare-certified, with CCN 231524, certified since 1987. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice located in Flint, Michigan, serving families in Genesee County and the surrounding region. The hospice has been Medicare-certified since December 14, 1987, meaning it has provided care under Medicare oversight for decades.
According to CMS Care Compare data, family caregivers who participated in the CAHPS Hospice Survey gave Gentiva an overall rating of 3 stars. Among those surveyed, 86% said they would definitely recommend this hospice to others, and 81% rated their experience with the hospice a 9 or 10 out of 10.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Gentiva scored 98.69, which CMS reports as above the Michigan state average of 97.27. CMS also reports a care index score of 10 and notes that 58.1% of patients received visits from hospice staff during the last days of life, as tracked by CMS.
Gentiva's service area, as reflected in CMS data, spans 82 ZIP codes, indicating a broad reach from its Flint office.
All figures in this profile are drawn from CMS Care Compare data as reported; families are encouraged to verify current figures directly on Care Compare. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are included here. This profile does not describe staffing, facilities, or services beyond what CMS has published.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva is Medicare-certified (CCN 231524) and has been since December 14, 1987. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows an overall rating of 3 stars, with 86% of family caregivers saying they would definitely recommend Gentiva and 81% rating their experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 98.69, which CMS reports as above the Michigan state average of 97.27. CMS also lists a care index score of 10 and reports that 58.1% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, Gentiva serves 82 ZIP codes from its Flint, Michigan office in Genesee County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 82 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not directly determine care quality, but it is a factor families sometimes consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since December 14, 1987.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when curative treatment is no longer being pursued and a doctor certifies a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom treatment.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Gentiva provides care. Contact Gentiva at (810) 733-7250 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process. Contact Gentiva at (810) 733-7250 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice's quality measures compare to state averages, and its service area — all of which are covered in CMS Care Compare data for Gentiva.
How do I verify this hospice on Medicare Care Compare?
You can view Gentiva's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/231524?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.