Gentiva I
Columbus, OH · Medicare-certified hospice (CCN 361573)
CMS process measure: 99.57 (state average 97.03 — above state average)
Serves: 60 ZIP codes (is yours included? →) · Phone: (614) 414-0500 · Verify on Medicare Care Compare ↗
Gentiva I received 3 stars from family caregivers on the CMS CAHPS survey, with 85% saying they would definitely recommend it. Its composite process score of 99.57 is above the Ohio state average of 97.03.
Gentiva I serves 60 ZIP codes from its Columbus, Ohio office in Franklin County.
Yes, Gentiva I is Medicare-certified (CCN 361573, since 1994); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva I is a for-profit hospice provider based in Columbus, Ohio, serving families in Franklin County and the surrounding region. The hospice has been Medicare-certified since February 16, 1994, meaning it has met federal health and safety standards for hospice care for several decades.
According to CMS Care Compare survey data (CAHPS family caregiver survey), Gentiva I received an overall rating of 3 stars. Among families who responded, 85% said they would definitely recommend this hospice to others, and 83% rated their overall experience with the hospice a 9 or 10 out of 10.
On CMS's composite process quality measure, Gentiva I scored 99.57, which is above the Ohio state average of 97.03. This composite measure reflects how consistently the hospice performed a defined set of care processes, based on CMS's published methodology.
Gentiva I reports serving 60 ZIP codes from its Columbus office, indicating a broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here.
All figures in this profile come from CMS Care Compare data. Where a measure is not listed here, CMS has not published it for this hospice, which is often related to small patient sample sizes rather than an indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva I is Medicare-certified (CCN 361573) and has been since February 16, 1994; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Gentiva I received an overall rating of 3 stars, with 85% of caregivers saying they would definitely recommend the hospice and 83% rating their experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva I's composite process score is 99.57, which is above the Ohio state average of 97.03, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Gentiva I reports serving 60 ZIP codes from its office in Columbus, Franklin County, Ohio.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 60 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva I is a for-profit hospice; ownership type doesn't directly determine quality, but CMS publishes it as part of transparency, and families may want to weigh it alongside the survey and quality measures.
How long has this hospice been Medicare-certified?
Gentiva I has been Medicare-certified since February 16, 1994.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses specifically on comfort and quality of life when curative treatment is no longer being pursued, typically for those with a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curing the underlying illness; it does not mean giving up all care, only care aimed at treating symptoms and supporting the patient and family.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Gentiva I at (614) 414-0500 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment details; please contact Gentiva I at (614) 414-0500 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality scores relative to the state average, and the range of ZIP codes served — all of which are available for Gentiva I above; for specifics beyond this data, contact the hospice directly at (614) 414-0500.
How do I verify this hospice on Medicare Care Compare?
You can review Gentiva I's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/361573?state=OH.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.