Gentiva I
Southfield, MI · Medicare-certified hospice (CCN 231564)
CMS process measure: 94.07 (state average 97.27 — below state average)
Serves: 158 ZIP codes (is yours included? →) · Phone: (248) 356-5070 · Verify on Medicare Care Compare ↗
Family caregivers gave Gentiva I an overall rating of 3 stars, with 81% saying they would definitely recommend it. Its CMS composite process score of 94.07 is below the Michigan state average of 97.27.
Gentiva I serves 158 ZIP codes from its Southfield, Michigan office in Oakland County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Gentiva I is Medicare-certified, with CCN 231564, certified since 1994. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva I is a for-profit hospice located in Southfield, Michigan, serving families in Oakland County and the surrounding area. It has been Medicare-certified since August 17, 1994, meaning it has provided hospice services under federal oversight for several decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Gentiva I an overall rating of 3 stars. Of those surveyed, 81% said they would definitely recommend this hospice to others, and 82% rated their overall experience as 9 or 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently core care processes were delivered, Gentiva I scored 94.07, compared to a Michigan state average of 97.27 — placing it below the state average on this measure. CMS also reported a care index score of 10 and noted that 73.6% of patients received visits in the last days of life, based on the most recent published data.
Gentiva I's service area, as reflected in CMS data, spans 158 ZIP codes.
All figures above come from CMS Care Compare data as published by CMS; where a measure is not mentioned here, CMS has not published it for this hospice, which is often due to small patient sample sizes rather than an indicator of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here beyond that fact. Families should contact the hospice directly for specifics about services, staffing, or care locations, and confirm current information on Medicare Care Compare.
Questions families ask
Does Medicare cover care from Gentiva I?
Yes, Gentiva I is Medicare-certified (CCN 231564), certified since August 17, 1994. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about Gentiva I in the CMS survey?
CMS's CAHPS survey data shows an overall rating of 3 stars, with 81% of family caregivers saying they would definitely recommend Gentiva I and 82% rating their experience 9 or 10 out of 10.
How does Gentiva I score on CMS quality measures compared to the state average?
Gentiva I's composite process score is 94.07, which is below the Michigan state average of 97.27, according to CMS Care Compare.
What areas and ZIP codes does Gentiva I serve?
CMS data lists Gentiva I as serving 158 ZIP codes from its Southfield, Michigan location in Oakland County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 158 this hospice reports serving.
Is Gentiva I for-profit, non-profit, or government-run — and does it matter?
Gentiva I is a for-profit hospice. Ownership type does not by itself determine quality of care, but families may want to consider it alongside CMS survey and quality data.
How long has Gentiva I been Medicare-certified?
Gentiva I has been Medicare-certified since August 17, 1994, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less as certified by a doctor.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing an illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Gentiva I delivers care; please contact the hospice at (248) 356-5070 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Gentiva I directly at (248) 356-5070 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about the CAHPS survey results, quality measures, services offered, staffing, and coverage area; contact Gentiva I at (248) 356-5070 for specifics and review Medicare Care Compare for published data.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva I directly on Medicare Care Compare at https://www.medicare.gov/care-compare/details/hospice/231564?state=MI using CCN 231564.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.