Universal Hospice Care
Southfield, MI · Medicare-certified hospice (CCN 231621)
CMS process measure: 84.18 (state average 97.27 — below state average)
Serves: 90 ZIP codes (is yours included? →) · Phone: (248) 799-9225 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Universal Hospice Care, so no star rating or recommend percentage is available. On the CMS composite process measure, it scored 84.18, below the Michigan state average of 97.27.
Universal Hospice Care serves 90 ZIP codes from its Southfield, Michigan office in Oakland County.
Yes, Universal Hospice Care is Medicare-certified (CCN 231621, since April 5, 2011); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Universal Hospice Care is a for-profit hospice based in Southfield, Michigan, serving Oakland County and the surrounding region. It has been Medicare-certified since April 5, 2011 (CCN 231621).
CMS has not published CAHPS family caregiver survey results for this hospice, such as a star rating or percentage of caregivers who would definitely recommend it or rate it 9-10 — this is often the case for hospices with smaller numbers of surveyed patient families, and it does not indicate poor quality.
On the CMS composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Universal Hospice Care scored 84.18, compared to the Michigan state average of 97.27 — placing it below the state average on this measure. CMS also reports a care index score of 7 and notes that visits occurred in the last days of life for 15.7% of patients, according to the most recent Care Compare data.
Universal Hospice Care's service area covers 90 ZIP codes from its Southfield office, indicating a broad geographic reach for a hospice of this type.
All figures above come from CMS Care Compare data. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that care is needed; no separate cost information is provided here. Families are encouraged to verify current details directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Universal Hospice Care is Medicare-certified (CCN 231621) since April 5, 2011, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results, such as a star rating or recommend percentage, for Universal Hospice Care — this is often due to small patient counts and does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Universal Hospice Care's composite process score is 84.18, compared to the Michigan state average of 97.27, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Universal Hospice Care, based in Southfield, Oakland County, Michigan, serves 90 ZIP codes.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 90 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Universal Hospice Care is a for-profit hospice; ownership type does not determine care quality, and families should look at the quality measures and CAHPS data available for each hospice.
How long has this hospice been Medicare-certified?
Universal Hospice Care has been Medicare-certified since April 5, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive medical treatment aimed at managing pain and symptoms.
Where is hospice care provided — at home or in a facility?
This is not specified in the available CMS data; please contact Universal Hospice Care at (248) 799-9225 to ask about where care is provided.
How do I start hospice care with this provider?
The CMS data does not include enrollment details; contact Universal Hospice Care at (248) 799-9225 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver survey results, how the hospice performs on CMS quality measures, what areas it serves, and how care is coordinated — Universal Hospice Care can be reached at (248) 799-9225 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Universal Hospice Care (CCN 231621) directly at https://www.medicare.gov/care-compare/details/hospice/231621?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.