Gentiva
Panora, IA · Medicare-certified hospice (CCN 161575)
CMS process measure: 92.5 (state average 97.19 — below state average)
Serves: 45 ZIP codes (is yours included? →) · Phone: (515) 276-6696 · Verify on Medicare Care Compare ↗
According to CMS data, 73% of family caregivers said they would definitely recommend Gentiva, and 81% rated its care 9 or 10 out of 10. Its composite process score of 92.50 is below the Iowa state average of 97.19.
Gentiva serves 45 ZIP codes from its office in Panora, Iowa, in Guthrie County.
Yes, Gentiva is Medicare-certified (CCN 161575, since 2005); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice serving Panora, Iowa and the surrounding Guthrie County area. It has been Medicare-certified since August 1, 2005, meaning it has met federal requirements for hospice care for close to two decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 73% would definitely recommend Gentiva to others, and 81% rated the hospice's overall care between 9 and 10 out of 10. CMS has not published a distinct overall CAHPS star rating separate from these percentages in the data provided.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, Gentiva scored 92.50, compared to the Iowa state average of 97.19 — placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that 88.2% of patients received visits in their last days of life, according to the data on file.
Gentiva's service area covers 45 ZIP codes from its Panora office. The Medicare hospice benefit covers hospice care for patients who qualify, as certified by a physician; no cost details beyond that are provided here.
All figures above are drawn from CMS Care Compare data as supplied for this listing. Where a measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient counts rather than any indication of care quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified under CCN 161575, since August 1, 2005. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 73% of family caregivers said they would definitely recommend Gentiva, and 81% rated its overall care 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 92.50, compared to the Iowa state average of 97.19, placing it below the state average on this measure. CMS also lists a care index score of 9 and reports that 88.2% of patients received visits in their last days of life.
What areas and ZIP codes does this hospice serve?
Gentiva serves 45 ZIP codes from its office in Panora, Iowa, in Guthrie County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 45 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS quality measures and caregiver survey results provide more direct comparisons.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since August 1, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients expected to have six months or less to live if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean patients are given up on or that supportive symptom care stops.
Where is hospice care provided — at home or in a facility?
This data does not specify where Gentiva provides care; contact the hospice at (515) 276-6696 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact Gentiva at (515) 276-6696 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, and areas served — all of which are covered above; for anything else, contact Gentiva directly at (515) 276-6696.
How do I verify this hospice on Medicare Care Compare?
You can review Gentiva's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/161575?state=IA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.