Hospice Of Pella, The Comfort House
Pella, IA · Medicare-certified hospice (CCN 161538)
CMS process measure: 92.17 (state average 97.19 — below state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (641) 628-6644 · Verify on Medicare Care Compare ↗
The Comfort House, Hospice Of Pella, holds a 5-star CAHPS rating from family caregivers, with 97% saying they would definitely recommend it. Its CMS composite process score of 92.17 is below the Iowa state average of 97.19.
Hospice Of Pella, The Comfort House serves 33 ZIP codes from its Pella, Iowa office in Marion County.
Yes, Hospice Of Pella, The Comfort House is Medicare-certified (CCN 161538, since 1995); the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
The Comfort House, operated by Hospice Of Pella, is a for-profit, Medicare-certified hospice serving Pella, Iowa and the surrounding Marion County area. It has been Medicare-certified since February 12, 1995.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a 5-star rating. Ninety-seven percent said they would definitely recommend the hospice to others, and 95 percent rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of families who completed the survey and are published by CMS.
On CMS's composite process quality measure, the hospice scored 92.17, which is below the Iowa state average of 97.19. CMS also reports a care index score of 9 and notes that 92.5 percent of patients received visits in the last days of life, according to the data provided.
The hospice's service area, as reflected in CMS data, spans 33 ZIP codes from its Pella office.
Care under this hospice is covered by the Medicare hospice benefit for patients who qualify, once a physician certifies eligibility. No cost details beyond this are provided here.
All figures in this profile come from CMS Care Compare data. Where a measure is not mentioned, CMS has not published it for this hospice, which is often the result of a small number of surveyed patients rather than an indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Of Pella, The Comfort House is Medicare-certified (CCN 161538) since February 12, 1995, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Families gave this hospice a 5-star CAHPS rating, with 97% saying they would definitely recommend it and 95% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 92.17, which is below the Iowa state average of 97.19, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
CMS data shows this hospice serves 33 ZIP codes from its Pella, Iowa office in Marion County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is for-profit. Ownership type doesn't directly determine quality, but families may want to consider it alongside the CAHPS and quality measure data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 12, 1995.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal condition; it does not mean giving up care or attention.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (641) 628-6644 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not describe the enrollment process; please contact the hospice directly at (641) 628-6644 or verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction ratings, quality measure scores, service area, and how care needs would be met, all of which can be discussed by calling (641) 628-6644.
How do I verify this hospice on Medicare Care Compare?
You can view this hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/161538?state=IA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.