Gentiva
Pittsburgh, PA · Medicare-certified hospice (CCN 391612)
CMS process measure: 96.68 (state average 95.55 — above state average)
Serves: 93 ZIP codes (is yours included? →) · Phone: (412) 920-5500 · Verify on Medicare Care Compare ↗
Gentiva received a 5-star rating from family caregivers in the CMS survey, with 90% saying they would definitely recommend it. Its CMS composite process score of 96.68 is above the Pennsylvania state average of 95.55.
Gentiva serves 93 ZIP codes from its Pittsburgh, PA office in Allegheny County. Families outside that area should contact the hospice to confirm coverage.
Yes, Gentiva is Medicare-certified (CCN 391612, since 1996); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice located in Pittsburgh, Pennsylvania, serving families in Allegheny County and the surrounding region. According to CMS Care Compare data, Gentiva has been Medicare-certified since August 26, 1996.
In the CMS CAHPS family caregiver survey, Gentiva received a 5-star rating. Among surveyed caregivers, 90% said they would definitely recommend this hospice, and 85% gave the hospice an overall rating of 9 or 10 out of 10. These figures reflect the experiences reported by families whose loved ones received care from this provider.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Gentiva scored 96.68, which is above the Pennsylvania state average of 95.55. CMS also reports a care index score of 10 for this hospice, and that 78.0% of patients received visits in the last days of life, according to published data.
Gentiva's service area covers 93 ZIP codes from its Pittsburgh office, reflecting a fairly broad geographic reach for home-based hospice visits.
All figures above come from CMS Care Compare data. Where a measure is not mentioned here, CMS has not published it for this hospice, which can happen when patient counts are too small for reliable reporting — this does not indicate poor quality.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 391612) since August 26, 1996, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Gentiva received a 5-star CAHPS rating, with 90% of caregivers saying they would definitely recommend it and 85% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 96.68, which is above the Pennsylvania state average of 95.55, according to CMS Care Compare.
What areas and ZIP codes does this hospice serve?
Gentiva serves 93 ZIP codes from its office in Pittsburgh, Allegheny County, PA.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 93 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type does not by itself indicate quality, but CMS makes this information public for transparency.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since August 26, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curative treatment for the terminal illness; patients can still receive treatment for unrelated conditions and can discuss options with their care team.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Gentiva; please contact the hospice at (412) 920-5500 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact Gentiva directly at (412) 920-5500 to learn about starting care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures, service area, and how the hospice supports patients and families; you can review these figures for Gentiva on Medicare Care Compare and ask the hospice directly at (412) 920-5500 for specifics not listed there.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 391612) directly at https://www.medicare.gov/care-compare/details/hospice/391612?state=PA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.