Heartland Hospice
Pittsburgh, PA · Medicare-certified hospice (CCN 391610)
CMS process measure: 97.5 (state average 95.55 — above state average)
Serves: 219 ZIP codes (is yours included? →) · Phone: (412) 919-5600 · Verify on Medicare Care Compare ↗
Heartland Hospice received a 4-star family caregiver rating on the CMS CAHPS survey, with 89% of families saying they would definitely recommend it. Its composite process score of 97.50 is above the Pennsylvania state average of 95.55.
Heartland Hospice serves 219 ZIP codes from its Pittsburgh, PA office in Allegheny County.
Yes, Heartland Hospice is Medicare-certified (CCN 391610, since 1996); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Heartland Hospice is a for-profit hospice located in Pittsburgh, Allegheny County, Pennsylvania. It has been Medicare-certified since August 20, 1996 (CCN 391610).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Heartland Hospice a 4-star family caregiver rating. Among respondents, 89% said they would definitely recommend this hospice to others, and 85% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently core care processes were delivered, Heartland Hospice scored 97.50, compared to the Pennsylvania state average of 95.55 — placing it above the state average. CMS also reports a care index score of 10, and notes that 64.6% of patients received visits from staff in the last days of life, according to the same CMS dataset.
Heartland Hospice's service area, as listed on Care Compare, covers 219 ZIP codes, reflecting a broad geographic reach from its Pittsburgh office.
Care under Heartland Hospice is covered by the Medicare hospice benefit for patients who meet Medicare's eligibility requirements and whose physician certifies a hospice-appropriate prognosis; no further cost details are provided here.
All figures above come from CMS Care Compare data. Where a measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient sample sizes rather than an indication of care quality. Families are encouraged to review the full profile directly on Medicare Care Compare and to contact the hospice with any questions about their specific circumstances.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Heartland Hospice is Medicare-certified (CCN 391610) and has been since August 20, 1996. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies their eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Heartland Hospice a 4-star rating on the CMS CAHPS survey, with 89% saying they would definitely recommend it and 85% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Heartland Hospice's composite process score is 97.50, compared to the Pennsylvania state average of 95.55, placing it above the state average. CMS also reports a care index score of 10 and notes that 64.6% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
Heartland Hospice, based in Pittsburgh, Allegheny County, PA, serves 219 ZIP codes according to CMS Care Compare data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 219 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice is a for-profit organization. Ownership type does not by itself indicate quality; CMS quality measures and CAHPS survey results are the best available indicators of family experience and care processes.
How long has this hospice been Medicare-certified?
Heartland Hospice has been Medicare-certified since August 20, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a physician certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment; it does not mean giving up care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Heartland Hospice delivers care; please contact the hospice at (412) 919-5600 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Starting hospice care typically involves a physician referral and eligibility certification; contact Heartland Hospice directly at (412) 919-5600 to learn about their specific process.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver support, visit frequency, availability of staff, and how the hospice communicates with families; contact Heartland Hospice at (412) 919-5600 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can view Heartland Hospice's full CMS profile at https://www.medicare.gov/care-compare/details/hospice/391610?state=PA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.