Gentiva
Texarkana, AR · Medicare-certified hospice (CCN 041532)
CMS process measure: 97.05 (state average 97.84 — at state average)
Serves: 52 ZIP codes (is yours included? →) · Phone: (870) 330-7798 · Verify on Medicare Care Compare ↗
Family caregivers who responded to the CMS survey said 74% would definitely recommend Gentiva, and 79% rated their experience 9 or 10 out of 10. On CMS's composite care process measure, Gentiva scored about even with the Arkansas state average.
Gentiva serves 52 ZIP codes from its Texarkana, Arkansas office in Miller County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Gentiva is Medicare-certified (CCN 041532), certified since 1993. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Texarkana, Arkansas, serving families in Miller County and the surrounding area. It has been Medicare-certified since March 10, 1993, giving it decades of experience under the Medicare hospice benefit, which covers hospice care for eligible patients when a physician certifies eligibility.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey reported that 74% would definitely recommend Gentiva to others, and 79% rated their overall experience 9 or 10 out of 10. CMS has not published a separate overall CAHPS star rating for this hospice in the data provided, which sometimes happens with smaller patient counts rather than reflecting the quality of care.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Gentiva scored 97.05, compared with the Arkansas state average of 97.84 — putting it at the state average. CMS also reports a care index score of 9 and notes that 76.5% of patients received visits from hospice staff in the final days of life, per Care Compare data.
Gentiva's service area covers 52 ZIP codes from its Texarkana office. All figures above reflect the most recent CMS Care Compare data available and should be verified directly with the hospice or on Medicare.gov for the latest information.
Questions families ask
Does Medicare cover care from Gentiva?
Yes, Gentiva is Medicare-certified (CCN 041532), certified since March 10, 1993. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS Care Compare, 74% of surveyed family caregivers said they would definitely recommend Gentiva, and 79% rated their overall experience 9 or 10 out of 10. CMS has not published a separate overall star rating for this hospice in this data.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 97.05, compared with the Arkansas state average of 97.84 — CMS classifies this as at the state average.
What areas and ZIP codes does this hospice serve?
Gentiva serves 52 ZIP codes from its Texarkana, Arkansas office in Miller County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 52 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is operated as a for-profit hospice. Ownership type doesn't determine quality on its own; CMS quality measures and caregiver survey results offer a more direct picture of experience.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since March 10, 1993.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for patients who have stopped curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
The provided CMS data does not specify care settings for Gentiva; contact the hospice at (870) 330-7798 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; contact Gentiva directly at (870) 330-7798 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about the CAHPS caregiver survey results, the composite process score compared to the state average, and the ZIP codes served, all of which are available for Gentiva on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 041532) directly at https://www.medicare.gov/care-compare/details/hospice/041532?state=AR to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.