Gentiva
Texarkana, TX · Medicare-certified hospice (CCN 451583)
CMS process measure: 93.33 (state average 94.72 — below state average)
Serves: 19 ZIP codes (is yours included? →) · Phone: (903) 675-8941 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Gentiva, so no star rating or recommend percentage is available. On the CMS composite process measure, Gentiva scored 93.33, which is below the Texas state average of 94.72.
Gentiva serves 19 ZIP codes from its Texarkana, Texas office in Bowie County, according to CMS Care Compare data.
Yes, Gentiva is Medicare-certified (CCN 451583, since 1993); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice serving Texarkana, Texas and the surrounding area from its office in Bowie County. According to CMS Care Compare data, the hospice has been Medicare-certified since July 7, 1993.
CMS has not published CAHPS family-caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Gentiva in the current data set. This is often the result of small patient counts and does not indicate poor quality of care — it simply means CMS has not released a public score for this measure.
On the CMS composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Gentiva scored 93.33, compared to a Texas state average of 94.72. CMS classifies this as below the state average. CMS also reports a care index score of 9 and that visits occurred in the last days of life for 66.7% of patients, according to the same data set.
Gentiva's service area, as reflected in CMS data, covers 19 ZIP codes surrounding its Texarkana office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. All figures above come from CMS Care Compare data and should be verified directly on Care Compare for the most current vintage.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva is Medicare-certified (CCN 451583) and has been since July 7, 1993; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results (star rating, percent recommending, or percent rating 9-10) for Gentiva, often due to small patient counts — this does not imply poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 93.33, compared to the Texas state average of 94.72, which CMS classifies as below the state average. CMS also reports a care index score of 9 and that 66.7% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Gentiva serves 19 ZIP codes from its office in Texarkana, Bowie County, Texas, according to CMS Care Compare data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 19 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice, per CMS ownership records; ownership type alone does not determine quality of care, so it's worth reviewing available CMS quality measures alongside it.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since July 7, 1993, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who are no longer pursuing curative treatment.
Does choosing hospice mean giving up treatment?
No. Hospice shifts the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness, but it does not mean abandoning medical care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for Gentiva; contact the hospice at (903) 675-8941 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data given does not describe intake steps; contact Gentiva at (903) 675-8941 and confirm certification and services on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, service area, and staffing; contact Gentiva at (903) 675-8941 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review Gentiva's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/451583?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.