Good Heart Hospice & Palliative Care, Inc.
Rancho Cucamonga, CA · Medicare-certified hospice (CCN 921599)
CMS process measure: 70 (state average 93.41 — below state average)
Serves: 41 ZIP codes (is yours included? →) · Phone: (909) 989-9988 · Verify on Medicare Care Compare ↗
CMS has not published a CAHPS family-caregiver star rating or percent-recommend figure for Good Heart Hospice & Palliative Care, Inc. On the CMS composite process measure, it scores 70.00, below the California state average of 93.41.
Good Heart Hospice & Palliative Care, Inc. serves 41 ZIP codes from its Rancho Cucamonga, CA office in San Bernardino County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Good Heart Hospice & Palliative Care, Inc. is Medicare-certified (CCN 921599), certified since 2017. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Good Heart Hospice & Palliative Care, Inc. is a for-profit hospice based in Rancho Cucamonga, California, serving San Bernardino County and the surrounding area. It has been Medicare-certified since March 7, 2017 (CCN 921599).
CMS Care Compare does not show a published CAHPS family-caregiver survey star rating, percent who would definitely recommend, or percent rating the hospice 9-10 for this provider. When these figures are missing, it is often because CMS did not have enough completed surveys to report a reliable result — this is not the same as a poor rating, and families should not read it as one.
CMS does report a composite process measure of 70.00 for this hospice, compared with a California state average of 93.41 — placing it below the state average on this measure. CMS also lists a care index score of 9 and reports that 6.5% of patients received visits from a hospice team member in the last days of life, according to Care Compare data.
Good Heart Hospice & Palliative Care, Inc. reports serving 41 ZIP codes from its Rancho Cucamonga office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here.
All figures above come from CMS Care Compare data and should be verified directly on that site, as figures are updated periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Good Heart Hospice & Palliative Care, Inc. is Medicare-certified (CCN 921599), since March 7, 2017. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results (star rating, percent recommend, or percent rating 9-10) for this hospice, often due to small patient counts rather than poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 70.00, compared with a California state average of 93.41 — below the state average. CMS also reports a care index score of 9 and that 6.5% of patients received visits from the hospice team in the last days of life.
What areas and ZIP codes does this hospice serve?
It reports serving 41 ZIP codes from its Rancho Cucamonga, California office in San Bernardino County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 41 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Good Heart Hospice & Palliative Care, Inc. is a for-profit hospice; ownership type alone does not determine quality of care, but families may want to weigh it alongside CMS quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 7, 2017.
What is the difference between hospice and palliative care?
Palliative care can begin at any stage of a serious illness alongside curative treatment and focuses on comfort, while hospice care focuses on comfort for those with a life-limiting illness who have stopped pursuing curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care or attention, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact Good Heart Hospice & Palliative Care, Inc. at (909) 989-9988 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact the hospice directly at (909) 989-9988 for details on how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about CMS quality scores, CAHPS survey results, service area, staffing availability, and how the hospice handles nights and weekends — contact (909) 989-9988 for specifics on this provider.
How do I verify this hospice on Medicare Care Compare?
You can look up Good Heart Hospice & Palliative Care, Inc. (CCN 921599) directly at https://www.medicare.gov/care-compare/details/hospice/921599?state=CA to confirm current data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.