Harbor Hospice
Muskegon, MI · Medicare-certified hospice (CCN 231508)
CMS process measure: 86.67 (state average 97.27 — below state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (231) 728-3442 · Verify on Medicare Care Compare ↗
Harbor Hospice earned a 5-star family caregiver rating on the CMS CAHPS survey, with 94% of caregivers saying they'd definitely recommend it. On CMS's composite process measure, it scored 86.67, which is below the Michigan state average of 97.27.
Harbor Hospice serves 42 ZIP codes from its office in Muskegon, Michigan, located in Muskegon County.
Yes, Harbor Hospice is Medicare-certified (CCN 231508, since 1985); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Harbor Hospice is a non-profit hospice serving Muskegon, Michigan and the surrounding area, Medicare-certified since March 29, 1985. It is based in Muskegon County and, according to CMS Care Compare data, serves 42 ZIP codes.
In the CMS CAHPS family caregiver survey, Harbor Hospice received a 5-star rating, with 94% of surveyed family caregivers saying they would definitely recommend this hospice to others, and 91% giving it an overall rating of 9 or 10 out of 10. These figures reflect the experiences reported by families of patients who received care.
On CMS's composite process quality measure, which reflects how consistently a hospice performs a set of recommended care processes, Harbor Hospice scored 86.67, compared to a Michigan state average of 97.27 — placing it below the state average on this measure. CMS also reports a care index score of 9 and a rate of 52.2% for visits made in the last days of life; families should note these come directly from CMS's published dataset. Where CMS has not published a particular measure for a hospice, this is often due to small numbers of surveyed patients and does not by itself indicate poor quality.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above are drawn from CMS Care Compare data and reflect the most recent published vintage available at the time of this listing.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Harbor Hospice is Medicare-certified (CCN 231508, since March 29, 1985), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Harbor Hospice a 5-star CAHPS rating, with 94% saying they would definitely recommend it and 91% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Harbor Hospice's composite process score is 86.67, which is below the Michigan state average of 97.27, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Harbor Hospice, located in Muskegon, Michigan (Muskegon County), serves 42 ZIP codes according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Harbor Hospice is a non-profit hospice; ownership type is one factor among many families may consider, alongside CMS quality and survey data.
How long has this hospice been Medicare-certified?
Harbor Hospice has been Medicare-certified since March 29, 1985.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have chosen to stop curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Harbor Hospice provides care; please contact the hospice at (231) 728-3442 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care with Harbor Hospice, contact them directly at (231) 728-3442 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about CAHPS survey results, quality measures, service area, and how care is coordinated; contact Harbor Hospice at (231) 728-3442 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review Harbor Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/231508?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.