Interim Healthcare Of West Michigan
Grand Rapids, MI · Medicare-certified hospice (CCN 231661)
CMS process measure: 98.66 (state average 97.27 — above state average)
Serves: 84 ZIP codes (is yours included? →) · Phone: (616) 229-0004 · Verify on Medicare Care Compare ↗
Family caregivers gave this hospice 5 stars in the CMS survey, with 88% saying they would definitely recommend it. Its composite process score of 98.66 is above the Michigan state average of 97.27.
Interim Healthcare Of West Michigan serves 84 ZIP codes from its Grand Rapids, Michigan office in Kent County.
Yes, Interim Healthcare Of West Michigan is Medicare-certified (CCN 231661, since 2018); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Interim Healthcare Of West Michigan is a for-profit hospice based in Grand Rapids, Michigan, serving families in Kent County and the surrounding region. According to CMS Care Compare data, this hospice has been Medicare-certified since February 23, 2018.
In the CMS CAHPS Hospice Survey, which asks family caregivers about their experience, this hospice received an overall rating of 5 stars. Among surveyed caregivers, 88% said they would definitely recommend this hospice to others, and 88% rated the hospice 9 or 10 out of 10 overall.
On CMS's composite process measure, which reflects how consistently the hospice performed a bundle of recommended care processes, this hospice scored 98.66, compared to a Michigan state average of 97.27 — placing it above the state average. CMS also reports that visits occurred in the last days of life for 80.6% of patients, and a care index score of 10 for this hospice.
This hospice reports serving 84 ZIP codes from its Grand Rapids office, indicating a broad service area across the region.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. No cost or fee information is included here.
All figures above come from CMS Care Compare data as published for this hospice; where a measure is not mentioned, CMS has not published it, which is often related to small patient counts rather than an indicator of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Interim Healthcare Of West Michigan is Medicare-certified (CCN 231661) since February 23, 2018, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice an overall CAHPS rating of 5 stars, with 88% saying they would definitely recommend it and 88% rating it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's composite process score is 98.66, above the Michigan state average of 97.27.
What areas and ZIP codes does this hospice serve?
It serves 84 ZIP codes from its Grand Rapids, Michigan office in Kent County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 84 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not directly determine quality; CMS quality data such as CAHPS ratings and process scores give a more direct picture of care experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 23, 2018, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than cure, typically when a doctor determines a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing an illness; it does not mean giving up care, support, or attention — it is a different kind of care.
Where is hospice care provided — at home or in a facility?
CMS data does not specify care settings for this hospice; please contact Interim Healthcare Of West Michigan at (616) 229-0004 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact Interim Healthcare Of West Michigan directly at (616) 229-0004 to discuss starting care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality measures compare to state averages, and its service area; you can review this hospice's CMS data and also ask staff directly at (616) 229-0004.
How do I verify this hospice on Medicare Care Compare?
You can look up Interim Healthcare Of West Michigan (CCN 231661) directly at https://www.medicare.gov/care-compare/details/hospice/231661?state=MI to review its current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.