Haven Hospice
Gainesville, FL · Medicare-certified hospice (CCN 101515)
CMS process measure: 97.27 (state average 97.19 — at state average)
Serves: 204 ZIP codes (is yours included? →) · Phone: (904) 378-2121 · Verify on Medicare Care Compare ↗
Haven Hospice earned a 4-star family caregiver rating on the CMS CAHPS survey, with 92% of caregivers saying they would definitely recommend it. Its CMS composite process score of 97.27 is essentially at the Florida state average of 97.19.
Haven Hospice serves 204 ZIP codes from its Gainesville, Florida office in Alachua County, according to CMS Care Compare data.
Yes, Haven Hospice is Medicare-certified, with CCN 101515, certified since November 7, 1984. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Haven Hospice is a non-profit hospice based in Gainesville, Florida, serving Alachua County and surrounding areas. It has been Medicare-certified since November 7, 1984 (CCN 101515), meaning it has met federal health and safety standards for hospice care for decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Haven Hospice a 4-star family caregiver rating. Ninety-two percent said they would definitely recommend this hospice, and 87 percent rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of caregivers who completed the survey and are published by CMS, not a full census of every family served.
On CMS's composite process measure, which reflects the share of recommended care processes delivered, Haven Hospice scored 97.27, essentially at the Florida state average of 97.19. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 50.1 percent of patients, per the most recent published data.
Haven Hospice's service area, as listed by CMS, spans 204 ZIP codes, indicating a broad reach from its Gainesville office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data; families should verify current details directly with the hospice and on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Haven Hospice is Medicare-certified (CCN 101515) since November 7, 1984, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Caregivers gave Haven Hospice a 4-star rating on the CMS CAHPS survey, with 92% saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 97.27, essentially at the Florida state average of 97.19, per CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
CMS data lists Haven Hospice as serving 204 ZIP codes from its Gainesville, Alachua County office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 204 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Haven Hospice is a non-profit organization; ownership type can affect governance and mission but is not by itself a measure of care quality.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 7, 1984.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice focuses on comfort care for people who have stopped pursuing curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the illness, but it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
This data does not specify care settings; please contact Haven Hospice at (904) 378-2121 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; contact Haven Hospice directly at (904) 378-2121 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how care needs are met in the last days of life, and how the hospice's quality measures compare to state averages — figures like these are available on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can review Haven Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/101515?state=FL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.