Healthflex Hospice
Oakland, CA · Medicare-certified hospice (CCN A01646)
CMS process measure: 91.37 (state average 93.41 — below state average)
Serves: 132 ZIP codes (is yours included? →) · Phone: (510) 553-1900 · Verify on Medicare Care Compare ↗
CMS data shows 74% of family caregivers said they would definitely recommend Healthflex Hospice, and 75% rated it 9 or 10 out of 10. On CMS's composite process measure, it scored 91.37, below the California state average of 93.41; CMS has not published an overall CAHPS star rating for this hospice.
Healthflex Hospice serves 132 ZIP codes from its Oakland, CA office in Alameda County, according to CMS Care Compare data.
Yes, Healthflex Hospice is Medicare-certified (CCN A01646), certified since June 13, 2019; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Healthflex Hospice is a for-profit hospice agency based in Oakland, California, serving families in Alameda County and beyond. It has been Medicare-certified since June 13, 2019 (CCN A01646).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 74% would definitely recommend Healthflex Hospice, and 75% rated the hospice a 9 or 10 on a 0-10 scale. CMS has not published an overall CAHPS star rating for this hospice in the available data, which can occur when patient counts are limited.
On CMS's composite process measure — which reflects how consistently a hospice performs a bundle of recommended care processes — Healthflex Hospice scored 91.37, compared to a California state average of 93.41, placing it below the state average on this measure. CMS also reports a care index score of 8 and notes that 23.7% of patients received visits in the final days of life, according to the most recent published data.
Healthflex Hospice's service area, per CMS data, spans 132 ZIP codes from its Oakland office.
All figures above are drawn from CMS Care Compare data and reflect the vintage published by CMS at the time of this listing; families are encouraged to check Care Compare directly for the most current figures. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here. This listing does not describe specific staff, facilities, or services beyond what CMS has published.
Questions families ask
Does Medicare cover care from Healthflex Hospice?
Yes. Healthflex Hospice is Medicare-certified (CCN A01646) since June 13, 2019, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS Hospice Survey data shows 74% of family caregivers would definitely recommend Healthflex Hospice, and 75% rated it 9 or 10 out of 10. CMS has not published an overall star rating for this hospice, often due to limited patient counts.
How does this hospice score on CMS quality measures compared to the state average?
Healthflex Hospice's composite process score is 91.37, compared to a California state average of 93.41, placing it below the state average on this measure. CMS also reports a care index score of 8 and that 23.7% of patients received visits in the final days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, Healthflex Hospice serves 132 ZIP codes from its Oakland, CA office in Alameda County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 132 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Healthflex Hospice is a for-profit organization. Ownership type doesn't directly determine quality of care, but it can be useful context when comparing hospices.
How long has this hospice been Medicare-certified?
Healthflex Hospice has been Medicare-certified since June 13, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure for patients generally expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for symptoms and other health conditions.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify where Healthflex Hospice delivers care; contact the hospice at (510) 553-1900 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't include enrollment steps; contact Healthflex Hospice directly at (510) 553-1900 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice compares to the state average on quality measures, and what services are included — contact Healthflex Hospice at (510) 553-1900 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Healthflex Hospice directly at https://www.medicare.gov/care-compare/details/hospice/A01646?state=CA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.