Heart 'N Home Hospice & Palliative Care, Llc
Bend, OR · Medicare-certified hospice (CCN 381539)
CMS process measure: 95.83 (state average 96.16 — at state average)
Serves: 16 ZIP codes (is yours included? →) · Phone: (541) 508-4036 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend Heart 'N Home Hospice & Palliative Care 87% of the time, and its CMS composite process score of 95.83 is at the Oregon state average of 96.16. CMS has not published a separate CAHPS star rating for this hospice in this data.
Heart 'N Home Hospice & Palliative Care serves 16 ZIP codes from its Bend, Oregon office in Deschutes County. Families outside this area should contact the hospice directly to confirm whether their location is covered.
Yes, Heart 'N Home Hospice & Palliative Care is Medicare-certified (CCN 381539, since 1997). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heart 'N Home Hospice & Palliative Care, LLC is a for-profit hospice based in Bend, Oregon, in Deschutes County. It has been Medicare-certified since July 2, 1997 (CCN 381539), and serves 16 ZIP codes from its Bend office.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 87% would definitely recommend this hospice, and 78% rated it 9 or 10 on a 0-10 scale. CMS has not published a distinct CAHPS star rating figure in this data set for this hospice; the percentages above come directly from CMS's published caregiver survey results.
On CMS's composite process measure, which reflects how consistently care processes were delivered, this hospice scored 95.83, compared to the Oregon state average of 96.16 — CMS classifies this as at the state average. A related care index score of 10 and a measure showing 71.7% of patients receiving visits in the last days of life are also part of CMS's published data for this hospice.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost or coverage details beyond that are available in this data. All figures cited here come from CMS Care Compare data. Families are encouraged to verify current figures directly on Care Compare, since CMS updates these figures periodically and some measures may be affected by small patient counts at any given hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart 'N Home Hospice & Palliative Care is Medicare-certified (CCN 381539) since July 2, 1997, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In CMS's CAHPS Hospice Survey data, 87% of family caregivers said they would definitely recommend this hospice, and 78% gave it a rating of 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 95.83, which CMS classifies as at the state average of 96.16 for Oregon.
What areas and ZIP codes does this hospice serve?
It serves 16 ZIP codes from its Bend, Oregon office in Deschutes County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 16 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice; ownership type does not by itself determine quality, but CMS publishes it so families can see who operates the organization.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 2, 1997.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice is palliative care focused on comfort for people who have stopped curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No — choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it is a care choice, not giving up on care.
Where is hospice care provided — at home or in a facility?
This data does not specify the settings this hospice provides care in; contact the hospice at (541) 508-4036 or verify on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact the hospice at (541) 508-4036 or verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Consider asking about CAHPS survey results, how the composite quality score compares to the state average, and the ZIP codes served — all of which are published on Medicare Care Compare, and you can also contact the hospice at (541) 508-4036 for specifics not covered there.
How do I verify this hospice on Medicare Care Compare?
You can look up Heart 'N Home Hospice & Palliative Care directly at https://www.medicare.gov/care-compare/details/hospice/381539?state=OR using CCN 381539.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.