St. Charles Hospice
Bend, OR · Medicare-certified hospice (CCN 381509)
CMS process measure: 88.44 (state average 96.16 — below state average)
Serves: 20 ZIP codes (is yours included? →) · Phone: (541) 706-6700 · Verify on Medicare Care Compare ↗
Family caregivers gave St. Charles Hospice in Bend, Oregon a 4-star rating in the CMS survey, with 84% saying they would definitely recommend it. On CMS's composite process measure, it scored 88.44, which is below the Oregon state average of 96.16.
St. Charles Hospice serves 20 ZIP codes from its office in Bend, Oregon, in Deschutes County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, St. Charles Hospice is Medicare-certified, with CCN 381509, certified since January 19, 1990. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies their eligibility.
About this hospice
St. Charles Hospice is a non-profit hospice located in Bend, Oregon, serving Deschutes County and the surrounding area. It has been Medicare-certified since January 19, 1990 (CCN 381509).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave St. Charles Hospice an overall rating of 4 stars. Of those surveyed, 84% said they would definitely recommend this hospice to family and friends, and 83% rated their experience of care 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, St. Charles Hospice scored 88.44, which is below the Oregon state average of 96.16. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 60.8% of patients, according to the available data.
St. Charles Hospice's service area, as listed on Care Compare, covers 20 ZIP codes from its Bend office.
All figures above come from CMS Care Compare data as published by CMS; where a measure is not listed here, CMS has not published it for this hospice, which is often related to small patient counts rather than an indication of quality. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information is included here. Families are encouraged to verify current details directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, St. Charles Hospice is Medicare-certified (CCN 381509), certified since January 19, 1990, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows St. Charles Hospice received a 4-star rating, with 84% of family caregivers saying they would definitely recommend it and 83% rating their care experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
St. Charles Hospice scored 88.44 on the CMS composite process measure, which is below the Oregon state average of 96.16.
What areas and ZIP codes does this hospice serve?
According to CMS Care Compare, St. Charles Hospice serves 20 ZIP codes from its Bend, Oregon office in Deschutes County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 20 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
St. Charles Hospice is organized as a non-profit; ownership type is one factor among several CMS reports, alongside survey results and quality measures.
How long has this hospice been Medicare-certified?
St. Charles Hospice has been Medicare-certified since January 19, 1990.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up care or attention, only redirecting its goals.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings for St. Charles Hospice; please contact the hospice at (541) 706-6700 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact St. Charles Hospice directly at (541) 706-6700 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures compared to the state average, and what areas and ZIP codes it serves — information that can be found on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up St. Charles Hospice directly at https://www.medicare.gov/care-compare/details/hospice/381509?state=OR to review its current CMS-reported ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.