Heart Of Hospice
Gretna, LA · Medicare-certified hospice (CCN 191649)
CMS process measure: 98.47 (state average 96.14 — above state average)
Serves: 89 ZIP codes (is yours included? →) · Phone: (504) 341-0038 · Verify on Medicare Care Compare ↗
Heart Of Hospice has a 4-star family caregiver rating on the CMS CAHPS survey, with 85% of caregivers saying they would definitely recommend it. Its CMS composite process score of 98.47 is above the Louisiana state average of 96.14.
Heart Of Hospice serves 89 ZIP codes from its office in Gretna, Louisiana, in Jefferson County. Families can confirm whether their specific ZIP code is covered by contacting the hospice directly.
Yes, Heart Of Hospice is Medicare-certified, with CCN 191649, certified since 2007. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies a terminal prognosis.
About this hospice
Heart Of Hospice is a for-profit hospice located in Gretna, Louisiana, serving Jefferson County and the surrounding area. It has been Medicare-certified since October 31, 2007, under CMS Certification Number (CCN) 191649.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 4 stars. Of those surveyed, 85% said they would definitely recommend this hospice to others, and 84% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently a hospice performs a set of recommended care processes — Heart Of Hospice scored 98.47, compared to a Louisiana state average of 96.14, placing it above the state average. CMS also reported a care index score of 10 and noted that 64.1% of patients received visits from staff in the last days of life.
Heart Of Hospice reports serving 89 ZIP codes from its Gretna office.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies a terminal prognosis; no cost information is provided here beyond that. All figures in this profile come from CMS Care Compare data as published by CMS; where a measure is not listed, it means CMS has not published that figure for this hospice, which can occur simply due to small patient survey counts and does not indicate poor quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart Of Hospice is Medicare-certified (CCN 191649) since October 31, 2007, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Heart Of Hospice a 4-star CAHPS rating, with 85% saying they would definitely recommend it and 84% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 98.47, above the Louisiana state average of 96.14. CMS also reported a care index score of 10 and noted that 64.1% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
Heart Of Hospice reports serving 89 ZIP codes from its office in Gretna, Jefferson County, Louisiana.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 89 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heart Of Hospice is a for-profit hospice. Ownership type does not directly appear in CMS quality scores, but it is disclosed by CMS as part of a hospice's public profile.
How long has this hospice been Medicare-certified?
Heart Of Hospice has been Medicare-certified since October 31, 2007.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care, and patients may still receive treatment for other conditions or symptoms.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; contact Heart Of Hospice at (504) 341-0038 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Heart Of Hospice at (504) 341-0038 to discuss how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, staffing during nights and weekends, and areas served; contact Heart Of Hospice at (504) 341-0038 for specifics not covered in this listing.
How do I verify this hospice on Medicare Care Compare?
You can look up Heart Of Hospice (CCN 191649) directly at https://www.medicare.gov/care-compare/details/hospice/191649?state=LA to confirm current CMS-reported ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.