Heart Of Hospice, Llc
Monroe, LA · Medicare-certified hospice (CCN 191622)
CMS process measure: 100 (state average 96.14 — above state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (318) 329-9300 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results, such as a star rating or percent who would recommend, for Heart Of Hospice. However, its CMS composite process score is 100.00, above the Louisiana state average of 96.14.
Heart Of Hospice serves 33 ZIP codes from its Monroe, Louisiana office in Ouachita County. Families can check the Medicare Care Compare listing to confirm whether their specific ZIP code is included.
Yes, Heart Of Hospice is Medicare-certified, with CCN 191622, certified since 2006. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Heart Of Hospice, LLC is a for-profit hospice agency based in Monroe, Louisiana, serving families in Ouachita County and surrounding areas. It has been Medicare-certified since March 16, 2006 (CCN 191622).
CMS Care Compare does not show a published CAHPS family-caregiver survey star rating, percent who would definitely recommend, or percent rating the hospice 9-10 for this agency. This gap in the public data often occurs when a hospice has too few surveyed patients for CMS to report results reliably, and it should not be read as a sign of poor quality.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Heart Of Hospice scores 100.00, compared to the Louisiana state average of 96.14 — placing it above the state average. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 65.8% of patients, according to its data.
Heart Of Hospice reports serving 33 ZIP codes from its Monroe, LA office, giving families in the region a range of coverage to check against their own address.
The Medicare hospice benefit covers hospice care for eligible patients; no additional cost information is provided here. All figures above come from CMS Care Compare data and should be verified directly on that site, as CMS updates its data periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart Of Hospice is Medicare-certified (CCN 191622) since March 16, 2006, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for this hospice, which often happens when there are too few surveyed patients — it does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 100.00, compared to the Louisiana state average of 96.14, placing it above the state average.
What areas and ZIP codes does this hospice serve?
Heart Of Hospice serves 33 ZIP codes from its Monroe, Louisiana office in Ouachita County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not directly determine quality; CMS measures like the composite process score offer a more direct comparison.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 16, 2006.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to relieve symptoms, while hospice care focuses on comfort for those with a terminal diagnosis who have stopped curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus from curing an illness to comfort and quality of life; it does not mean giving up care, but rather receiving support focused on symptom relief and dignity.
Where is hospice care provided — at home or in a facility?
This data does not specify care settings for this hospice; contact Heart Of Hospice at (318) 329-9300 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Heart Of Hospice at (318) 329-9300 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, staff availability, how quickly care can begin, and how the hospice supports caregivers — Heart Of Hospice can be reached at (318) 329-9300 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Heart Of Hospice directly at https://www.medicare.gov/care-compare/details/hospice/191622?state=LA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.