Heart & Soul Hospice
Farmington, MO · Medicare-certified hospice (CCN 261614)
CMS process measure: 96.05 (state average 95.27 — at state average)
Serves: 23 ZIP codes (is yours included? →) · Phone: (573) 756-7066 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS gave Heart & Soul Hospice strong marks — 94% said they would definitely recommend it, and 92% rated it 9 or 10 out of 10. Its CMS composite process score of 96.05 is at the Missouri state average of 95.27, though CMS has not published a specific star rating for this hospice in the available data.
Heart & Soul Hospice serves 23 ZIP codes from its office in Farmington, Missouri, in St. Francois County.
Yes, Heart & Soul Hospice is Medicare-certified (CCN 261614, since November 21, 2005); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heart & Soul Hospice is a non-profit, Medicare-certified hospice based in Farmington, Missouri, serving families in St. Francois County and the surrounding area. It has been Medicare-certified since November 21, 2005 (CCN 261614).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey reported strong experiences with this provider: 94% said they would definitely recommend this hospice to others, and 92% rated the hospice 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice in the data provided, which can occur due to smaller survey sample sizes; this is not an indication of poor quality.
On CMS's composite process quality measure, Heart & Soul Hospice scored 96.05, compared with a Missouri state average of 95.27 — CMS classifies this as at the state average. A related care index figure of 9 and a rate of 85.1% for visits near the end of life were also reported in the data.
Heart & Soul Hospice serves 23 ZIP codes from its Farmington, Missouri office.
The Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies their eligibility; no cost details beyond this are provided here.
All figures above come from CMS Care Compare data as supplied for this listing. Families are encouraged to verify current details directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart & Soul Hospice is Medicare-certified (CCN 261614) and has been since November 21, 2005. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey data provided, 94% of family caregivers said they would definitely recommend this hospice, and 92% rated it 9 or 10 out of 10. CMS has not published a separate overall star rating for this hospice in the data given, which can happen with smaller patient counts and does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Heart & Soul Hospice scored 96.05 on the CMS composite process measure, compared with a Missouri state average of 95.27 — CMS categorizes this as at the state average.
What areas and ZIP codes does this hospice serve?
This hospice serves 23 ZIP codes from its office in Farmington, Missouri, in St. Francois County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 23 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heart & Soul Hospice is organized as a non-profit. Ownership type does not by itself determine quality of care, but it is one factor families sometimes consider alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 21, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment and focuses on comfort and symptom relief. Hospice care is a specific type of palliative care for people who have chosen to stop curative treatment, typically when a doctor believes life expectancy is six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom management, and quality of life rather than curing the underlying illness; it does not mean giving up care or support, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care. Please contact Heart & Soul Hospice at (573) 756-7066 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process. Please contact Heart & Soul Hospice directly at (573) 756-7066 to ask how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, how a hospice's quality measures compare to state averages, the areas served, and how long a hospice has been Medicare-certified — all of which are addressed above using CMS data for this hospice.
How do I verify this hospice on Medicare Care Compare?
You can view CMS's current published data for Heart & Soul Hospice at https://www.medicare.gov/care-compare/details/hospice/261614?state=MO.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.