Heart To Heart Hospice Of Decatur
Carrollton, TX · Medicare-certified hospice (CCN 971640)
CMS process measure: 100 (state average 94.72 — above state average)
Serves: 24 ZIP codes (is yours included? →) · Phone: (469) 568-2210 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results, such as a star rating or percentage who would recommend, for Heart To Heart Hospice Of Decatur. However, on the CMS composite process measure this hospice scored 100.00, above the Texas state average of 94.72.
Heart To Heart Hospice Of Decatur serves 24 ZIP codes from its Carrollton, Texas office in Wise County. Families in that area can contact the hospice directly to confirm whether their specific address is included.
Yes, Heart To Heart Hospice Of Decatur is Medicare-certified, with CCN 971640, certified since January 26, 2021. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heart To Heart Hospice Of Decatur is a for-profit hospice based in Carrollton, Texas, serving families in Wise County and the surrounding area. It has been Medicare-certified since January 26, 2021, under CCN 971640.
CMS Care Compare has not published CAHPS family-caregiver survey results for this hospice, including its star rating, percentage of caregivers who would definitely recommend it, and percentage rating it 9 or 10 out of 10. This gap in published survey data is often the result of a small number of surveyed patients and should not be read as a sign of poor quality — it simply means CMS has not yet released that figure for this provider.
On the CMS composite process measure, which reflects how consistently a hospice completes key care processes, this hospice scored 100.00, compared with a Texas state average of 94.72 — placing it above the state average on this measure. CMS has not published a separate care index score or visits-in-last-days-of-life percentage for this hospice in the data reviewed here.
The hospice's service area, as reflected in this listing, covers 24 ZIP codes from its Carrollton, Texas office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here beyond that fact.
All figures in this profile come from CMS Care Compare data as reflected at the time of this listing.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart To Heart Hospice Of Decatur is Medicare-certified (CCN 971640) since January 26, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results, such as a star rating or percentage who would recommend, for this hospice; this is often due to a small number of surveyed patients rather than a quality concern.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, this hospice scored 100.00, compared with the Texas state average of 94.72 — above average on this measure.
What areas and ZIP codes does this hospice serve?
It serves 24 ZIP codes from its Carrollton, Texas office in Wise County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and survey results are better indicators.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 26, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to stop curative treatment and focus on comfort near the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it is a care choice, not giving up on care itself.
Where is hospice care provided — at home or in a facility?
This data does not specify the settings this hospice provides care in; contact the hospice at (469) 568-2210 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This data does not describe the intake process; contact the hospice at (469) 568-2210 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver survey results, quality measure scores, service area, and how care is coordinated; contact the hospice at (469) 568-2210 for specifics not covered by this data.
How do I verify this hospice on Medicare Care Compare?
You can look up Heart To Heart Hospice Of Decatur directly at https://www.medicare.gov/care-compare/details/hospice/971640?state=TX to review its current published figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.