Star City Hospice
Carrollton, TX · Medicare-certified hospice (CCN 741697)
CMS process measure: 55 (state average 94.72 — below state average)
Serves: 66 ZIP codes (is yours included? →) · Phone: (469) 529-2954 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Star City Hospice, so no star rating or recommend percentage is available. On CMS's composite process measure, it scored 55.00, which is below the Texas state average of 94.72.
Star City Hospice serves 66 ZIP codes from its Carrollton, Texas office, located in Denton County.
Yes, Star City Hospice is Medicare-certified (CCN 741697, since 2017); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Star City Hospice is a for-profit hospice agency based in Carrollton, Texas, serving families in Denton County and surrounding areas. It has been Medicare-certified since November 2, 2017, meaning it has met federal health and safety standards for hospice care for several years.
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (such as star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Star City Hospice. This is often due to small patient counts and should not be read as a sign of poor quality — it simply means the data has not been reported publicly.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Star City Hospice scored 55.00, compared with a Texas state average of 94.72 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 66.7% of patients received visits in the last days of life, based on the most recent published CMS data.
Star City Hospice reports serving 66 ZIP codes from its Carrollton office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost or coverage details beyond that are provided here. Families are encouraged to review the source data directly on Medicare Care Compare and to contact the hospice with specific questions.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Star City Hospice is Medicare-certified (CCN 741697, since November 2, 2017), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Star City Hospice, which often happens when patient counts are small; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Star City Hospice's composite process score is 55.00, below the Texas state average of 94.72. CMS also lists a care index score of 10 and reports that 66.7% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Star City Hospice serves 66 ZIP codes from its office in Carrollton, Denton County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 66 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Star City Hospice is a for-profit agency. Ownership type does not by itself determine quality of care, but it is one factor families sometimes consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
Star City Hospice has been Medicare-certified since November 2, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped pursuing curative treatment and are typically expected to live six months or less if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up medical care or attention, which continues to address pain and symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Star City Hospice delivers care; contact the hospice at (469) 529-2954 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Star City Hospice at (469) 529-2954 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CMS quality scores, caregiver survey results, service area, and how care is coordinated; contact Star City Hospice at (469) 529-2954 for specifics not covered in published CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Star City Hospice (CCN 741697) directly at https://www.medicare.gov/care-compare/details/hospice/741697?state=TX to review the latest CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.