Heart To Heart Hospice Of Southgate, Llc
Southgate, MI · Medicare-certified hospice (CCN 231620)
CMS process measure: 100 (state average 97.27 — above state average)
Serves: 71 ZIP codes (is yours included? →) · Phone: (734) 282-0209 · Verify on Medicare Care Compare ↗
Family caregivers gave this hospice an overall CAHPS rating of 3 stars, with 84% saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Michigan state average of 97.27.
Heart To Heart Hospice Of Southgate serves 71 ZIP codes from its Southgate, Michigan office in Wayne County.
Yes, Heart To Heart Hospice Of Southgate is Medicare-certified (CCN 231620, since 2011). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heart To Heart Hospice Of Southgate, LLC is a for-profit hospice located in Southgate, Michigan, serving Wayne County and surrounding communities. According to CMS Care Compare data, the hospice has been Medicare-certified since January 4, 2011.
In the CMS CAHPS family caregiver survey, this hospice received an overall rating of 3 stars. Among family caregivers who responded, 84% said they would definitely recommend this hospice to others, and 80% rated their overall experience with the hospice a 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice delivers a set of standard care processes, this hospice scored 100.00, compared to a Michigan state average of 97.27 — placing it above the state average on this measure. CMS also reports a care index score of 9 and notes that 51.3% of patients received visits during the last days of life, per the published data.
This hospice office reports serving 71 ZIP codes from its Southgate, Michigan location, indicating a fairly broad service area for families in the region.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data as published; where a specific measure is not listed here, CMS has not published it for this hospice, which is often related to small patient sample sizes rather than an indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart To Heart Hospice Of Southgate is Medicare-certified (CCN 231620, since January 2011), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received an overall rating of 3 stars, with 84% of family caregivers saying they would definitely recommend it and 80% rating their experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's CMS composite process score is 100.00, compared to a Michigan state average of 97.27, placing it above the state average on this measure.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 71 ZIP codes from its Southgate, Michigan office in Wayne County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 71 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit entity. Ownership type does not directly determine quality, but it is one factor families may want to consider alongside the CMS quality and survey data.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since January 4, 2011, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when curative treatment is no longer being pursued, typically for those with a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; it is not a decision about giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact the hospice at (734) 282-0209 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The available data does not describe the enrollment process; please contact the hospice directly at (734) 282-0209 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction, quality measure scores, service area, and staffing; you can review the published CMS figures here and confirm additional details by calling (734) 282-0209.
How do I verify this hospice on Medicare Care Compare?
You can look up this hospice using CCN 231620 at https://www.medicare.gov/care-compare/details/hospice/231620?state=MI to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.