Heartford Hospice
Irvine, CA · Medicare-certified hospice (CCN A11656)
CMS process measure: 98.99 (state average 93.41 — above state average)
Serves: 92 ZIP codes (is yours included? →) · Phone: (949) 630-2764 · Verify on Medicare Care Compare ↗
Heartford Hospice has a 3-star CAHPS family caregiver rating, with 71% of caregivers saying they would definitely recommend it. Its CMS composite process score of 98.99 is above the California state average of 93.41.
Heartford Hospice serves 92 ZIP codes from its Irvine, California office in Orange County.
Yes, Heartford Hospice is Medicare-certified (CCN A11656, since October 28, 2020); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartford Hospice is a for-profit, Medicare-certified hospice based in Irvine, California, serving Orange County and surrounding communities. It has been Medicare-certified since October 28, 2020, meaning it must meet federal conditions of participation for hospice care.
According to CMS Care Compare survey data (CAHPS family caregiver survey), Heartford Hospice received an overall rating of 3 stars. Among family caregivers surveyed, 71% said they would definitely recommend this hospice to others, and 75% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects the share of recommended care processes delivered, Heartford Hospice scored 98.99, compared with a California state average of 93.41 — placing it above the state average on this measure. CMS also reports a care index score of 10, and notes that 52.2% of patients received visits from staff in the last days of life, per the published data.
Heartford Hospice's service area, as listed with CMS, spans 92 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost information is provided here. All figures above are drawn from CMS Care Compare data as supplied for this listing. Where a measure is not mentioned, CMS has not published it for this hospice, which is often due to small patient counts rather than any indication of quality. Families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartford Hospice is Medicare-certified (CCN A11656) since October 28, 2020, and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Heartford Hospice received an overall rating of 3 stars, with 71% of family caregivers saying they would definitely recommend it and 75% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Heartford Hospice's composite process score is 98.99, which is above the California state average of 93.41, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Heartford Hospice is based in Irvine, California, in Orange County, and its CMS-listed service area covers 92 ZIP codes.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 92 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartford Hospice is a for-profit organization. Ownership type does not by itself determine quality of care, but CMS makes this information available so families can consider it alongside quality measures.
How long has this hospice been Medicare-certified?
Heartford Hospice has been Medicare-certified since October 28, 2020.
What is the difference between hospice and palliative care?
Palliative care focuses on comfort and symptom relief and can be provided alongside curative treatment at any stage of an illness, while hospice care is for patients who have decided to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment; it does not mean giving up care or support, and patients can still receive medical attention for symptom relief.
Where is hospice care provided — at home or in a facility?
This is not specified in the available CMS data; please contact Heartford Hospice at (949) 630-2764 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; contact Heartford Hospice directly at (949) 630-2764 to ask how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, how a hospice's quality measures compare to state averages, what areas are served, and how long a hospice has been Medicare-certified — all of which are addressed above using CMS data for Heartford Hospice.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartford Hospice (CCN A11656) directly at https://www.medicare.gov/care-compare/details/hospice/A11656?state=CA to review current CMS-published ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.