Valley Oaks Hospice, Inc
Irvine, CA · Medicare-certified hospice (CCN 921549)
CMS process measure: 77.04 (state average 93.41 — below state average)
Serves: 72 ZIP codes (is yours included? →) · Phone: (626) 593-5166 · Verify on Medicare Care Compare ↗
Valley Oaks Hospice has a 3-star CAHPS family caregiver rating, with 79% of caregivers saying they would definitely recommend it. On CMS's composite process measure, it scored 77.04, below the California state average of 93.41.
Valley Oaks Hospice serves 72 ZIP codes from its Irvine, California office in Orange County. Families in that area can contact the hospice directly to confirm whether their specific location is included.
Yes, Valley Oaks Hospice is Medicare-certified, with CCN 921549, certified since August 2016. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Valley Oaks Hospice, Inc is a for-profit hospice based in Irvine, California (Orange County), Medicare-certified since August 2016 under CCN 921549. It serves a broad area, covering 72 ZIP codes.
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave Valley Oaks Hospice an overall rating of 3 stars. Among those surveyed, 79% said they would definitely recommend this hospice to others, and 82% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently core care processes were delivered, Valley Oaks Hospice scored 77.04, compared with a California state average of 93.41 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 36.0% of patients received visits in the final days of life, based on the data CMS has published.
Where a specific measure is not mentioned here, CMS has not published it for this hospice, which can occur when patient counts are too small for reliable reporting — this does not necessarily indicate poor quality.
The Medicare hospice benefit covers hospice care for eligible patients. Families are encouraged to review current details directly on Medicare Care Compare, as figures reflect a specific CMS data vintage and may be updated over time.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Valley Oaks Hospice is Medicare-certified (CCN 921549) since August 2016, and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS data shows a 3-star family caregiver rating, with 79% saying they would definitely recommend the hospice and 82% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 77.04, compared with a California state average of 93.41, placing it below the state average on this measure per CMS data.
What areas and ZIP codes does this hospice serve?
Valley Oaks Hospice serves 72 ZIP codes from its office in Irvine, Orange County, California.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 72 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Valley Oaks Hospice is a for-profit organization; ownership type is one factor among several CMS reports, but it does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 1, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care is specifically for people who have decided to stop curative treatment and are focusing on comfort, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on receiving care, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for Valley Oaks Hospice; contact the hospice at (626) 593-5166 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe enrollment steps; contact Valley Oaks Hospice at (626) 593-5166 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's process measures compare to the state average, its service area, and how long it has been Medicare-certified — all of which are reported here from CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Valley Oaks Hospice directly at https://www.medicare.gov/care-compare/details/hospice/921549?state=CA to confirm current CMS ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.