Heartland Hospice- Augusta
Martinez, GA · Medicare-certified hospice (CCN 111610)
CMS process measure: 99.48 (state average 93.95 — above state average)
Serves: 36 ZIP codes (is yours included? →) · Phone: (706) 860-7374 · Verify on Medicare Care Compare ↗
Family caregivers reported that 90% would definitely recommend Heartland Hospice- Augusta, and 88% rated it 9 or 10 out of 10 in the CMS CAHPS survey. On CMS's composite process measure, it scored 99.48, above the Georgia state average of 93.95.
Heartland Hospice- Augusta serves 36 ZIP codes from its Martinez, Georgia office in Richmond County.
Yes, Heartland Hospice- Augusta is Medicare-certified (CCN 111610, since 2004); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice- Augusta, located in Martinez, Georgia (Richmond County), is a non-profit hospice that has been Medicare-certified since February 25, 2004. It has been serving families in the region for two decades under Medicare's hospice program, which covers hospice care for eligible patients when a doctor certifies eligibility.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 90% would definitely recommend this hospice, and 88% gave it an overall rating of 9 or 10 out of 10. CMS has not published a specific overall star rating for this hospice in the data provided, though the caregiver responses above reflect experiences shared through the survey process.
On CMS's composite process measure, which reflects how consistently a hospice delivers core elements of care, Heartland Hospice- Augusta scored 99.48, compared to the Georgia state average of 93.95 — placing it above the state average. CMS also reports a care index score of 10 and notes that 56.0% of patients received visits in the last days of life, based on the most recent published Care Compare data.
Heartland Hospice- Augusta serves a broad area, covering 36 ZIP codes from its Martinez, Georgia office. All figures in this profile come directly from CMS Care Compare data; families are encouraged to review the source data directly for the most current figures.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Heartland Hospice- Augusta is Medicare-certified (CCN 111610), certified since February 25, 2004. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 90% of family caregivers said they would definitely recommend this hospice, and 88% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 99.48, compared to the Georgia state average of 93.95, placing it above the state average.
What areas and ZIP codes does this hospice serve?
Heartland Hospice- Augusta serves 36 ZIP codes from its Martinez, Georgia office in Richmond County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 36 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This is a non-profit hospice. Ownership type does not by itself determine quality of care; CMS publishes the same quality measures regardless of ownership structure.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 25, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure for patients typically expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
No — hospice shifts the focus from curing an illness to comfort, dignity, and quality of life, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (706) 860-7374 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact the hospice directly at (706) 860-7374 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, and the areas it serves — information that can be reviewed on Medicare Care Compare or by calling (706) 860-7374.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice- Augusta directly at https://www.medicare.gov/care-compare/details/hospice/111610?state=GA to review its published CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.