Heartland Hospice (Indianapolis)
Indianapolis, IN · Medicare-certified hospice (CCN 151573)
CMS process measure: 93.8 (state average 97.51 — below state average)
Serves: 156 ZIP codes (is yours included? →) · Phone: (317) 251-3012 · Verify on Medicare Care Compare ↗
Family caregivers gave Heartland Hospice (Indianapolis) 3 out of 5 stars in the CMS CAHPS survey, with 84% saying they would definitely recommend it. On CMS's composite process measure, it scored 93.80, below the Indiana state average of 97.51.
Heartland Hospice (Indianapolis) serves 156 ZIP codes from its Indianapolis, IN office in Marion County.
Yes, Heartland Hospice (Indianapolis) is Medicare-certified (CCN 151573, since 2002); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice (Indianapolis) is a for-profit hospice serving families in and around Indianapolis, Indiana, in Marion County. The hospice has been Medicare-certified since April 11, 2002 (CCN 151573), meaning it has met federal health and safety standards for hospice care for over two decades.
According to CMS Care Compare CAHPS survey data, family caregivers gave this hospice an overall rating of 3 stars. Among those surveyed, 84% said they would definitely recommend this hospice to others, and 83% rated their overall experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, which reflects how consistently core hospice care practices were delivered, Heartland Hospice (Indianapolis) scored 93.80, which falls below the Indiana state average of 97.51. CMS also reports a care index score of 10 and notes that 61.1% of patients received visits from hospice staff in the last days of life. Families should know that a lower score on one measure does not by itself indicate poor quality of care, and these figures should be considered alongside other information when comparing hospices.
Heartland Hospice (Indianapolis) reports serving 156 ZIP codes from its Indianapolis office. The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data and reflect the most recent published vintage available at time of writing; families are encouraged to check Care Compare directly for the latest updates.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice (Indianapolis) is Medicare-certified (CCN 151573) since April 11, 2002, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 3-star family caregiver rating, with 84% saying they would definitely recommend this hospice and 83% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 93.80, which is below the Indiana state average of 97.51, according to CMS Care Compare.
What areas and ZIP codes does this hospice serve?
Heartland Hospice (Indianapolis) reports serving 156 ZIP codes from its office in Indianapolis, Marion County, Indiana.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 156 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality; CMS quality measures and CAHPS survey results are the best way to compare hospices regardless of ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 11, 2002, more than 20 years.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the illness; it is not about giving up care, but changing its goal.
Where is hospice care provided — at home or in a facility?
This data does not specify where Heartland Hospice (Indianapolis) provides care; please contact the hospice at (317) 251-3012 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Heartland Hospice (Indianapolis) at (317) 251-3012 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how quality measures compare to state averages, service area coverage, and how the hospice communicates with families — all of which can be reviewed on Medicare Care Compare and by calling (317) 251-3012.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (Indianapolis) directly at https://www.medicare.gov/care-compare/details/hospice/151573?state=IN to confirm current CMS ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.