Heartland Hospice (Mason)
Okemos, MI · Medicare-certified hospice (CCN 231588)
CMS process measure: 95.73 (state average 97.27 — below state average)
Serves: 47 ZIP codes (is yours included? →) · Phone: (517) 244-0404 · Verify on Medicare Care Compare ↗
CMS has not published an overall star rating for Heartland Hospice (Mason), but 83% of surveyed family caregivers said they would definitely recommend it, and its composite process score of 95.73 is below the Michigan state average of 97.27.
Heartland Hospice (Mason) serves 47 ZIP codes from its Okemos, Michigan office in Ingham County.
Yes, Heartland Hospice (Mason) is Medicare-certified (CCN 231588, since 2000); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice (Mason) is a for-profit hospice based in Okemos, Michigan, serving Ingham County and surrounding communities. It has been Medicare-certified since February 11, 2000 (CCN 231588).
According to CMS Care Compare data, CMS has not published an overall CAHPS star rating for this hospice, which often happens when patient counts are too small for public reporting. However, CMS data show that 83% of surveyed family caregivers said they would definitely recommend this hospice, and 78% gave it an overall rating of 9 or 10 out of 10.
On CMS's composite process-of-care measure, Heartland Hospice (Mason) scored 95.73, which is below the Michigan state average of 97.27. The hospice's care index score, another CMS quality measure, is 10, and CMS reports that visits occurred in the last days of life for 71.0% of patients.
Heartland Hospice (Mason) serves patients across 47 ZIP codes from its Okemos office. As a Medicare-certified hospice, care under this provider is covered by the Medicare hospice benefit for eligible patients whose doctor certifies a terminal prognosis; no cost figures beyond this are available or implied here.
All figures above come from the CMS Care Compare data set; families are encouraged to review the source directly and to contact the hospice for any details not covered by this public data.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice (Mason) has been Medicare-certified since February 11, 2000 (CCN 231588), and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS reports that 83% of surveyed family caregivers said they would definitely recommend this hospice, and 78% rated it 9 or 10 out of 10; CMS has not published an overall star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 95.73, compared to the Michigan state average of 97.27, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
It serves 47 ZIP codes from its Okemos, Michigan office in Ingham County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 47 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice (Mason) is a for-profit hospice; ownership type does not directly determine care quality, and families should look at CMS quality data alongside it.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 11, 2000.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped seeking curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean abandoning medical care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; contact Heartland Hospice (Mason) at (517) 244-0404 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This data does not describe intake steps; please contact the hospice directly at (517) 244-0404 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver recommendation rates, CMS quality scores, service area, and how care is coordinated; contact the hospice at (517) 244-0404 for specifics not covered in this profile.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (Mason) directly at https://www.medicare.gov/care-compare/details/hospice/231588?state=MI to review the latest CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.