Memorial Healthcare
Owosso, MI · Medicare-certified hospice (CCN 231514)
CMS process measure: 95.42 (state average 97.27 — below state average)
Serves: 29 ZIP codes (is yours included? →) · Phone: (989) 725-2299 · Verify on Medicare Care Compare ↗
Memorial Healthcare has a 5-star CAHPS rating from family caregivers, with 97% saying they would definitely recommend the hospice. Its CMS composite process score of 95.42 is slightly below the Michigan state average of 97.27.
Memorial Healthcare serves 29 ZIP codes from its office in Owosso, Michigan, in Shiawassee County. Families in this area can confirm coverage of their specific ZIP code with the hospice directly.
Yes, Memorial Healthcare is Medicare-certified, with CCN 231514, certified since 1986. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Memorial Healthcare is a non-profit hospice based in Owosso, Michigan, serving families in Shiawassee County and surrounding areas. It has been Medicare-certified since June 12, 1986 (CCN 231514).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Memorial Healthcare a 5-star overall rating. Ninety-seven percent said they would definitely recommend this hospice to others, and 94 percent rated their experience of care 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients who received care from this hospice, as published by CMS.
On the CMS composite process measure, which tracks whether recommended care processes were consistently delivered, Memorial Healthcare scored 95.42, compared with a Michigan state average of 97.27 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 80.7 percent of patients received visits during the last days of life, based on the most recent published data.
Memorial Healthcare's service area, as listed on Care Compare, spans 29 ZIP codes from its Owosso office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; where a measure is not mentioned, CMS has not published it for this hospice, which can occur when patient counts are small and does not indicate poor quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Memorial Healthcare is Medicare-certified (CCN 231514) and has been since June 12, 1986. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Memorial Healthcare a 5-star CAHPS rating, with 97% saying they would definitely recommend it and 94% rating their care experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Memorial Healthcare's composite process score is 95.42, which is below the Michigan state average of 97.27. CMS also reports a care index score of 10 and that 80.7% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Memorial Healthcare serves 29 ZIP codes from its office in Owosso, Michigan, in Shiawassee County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Memorial Healthcare is a non-profit hospice. Ownership type can inform families' understanding of an organization's structure, but CMS quality data should be reviewed alongside it.
How long has this hospice been Medicare-certified?
Memorial Healthcare has been Medicare-certified since June 12, 1986.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have typically stopped curative treatment. Both aim to manage symptoms and support quality of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or support. Patients can still receive treatment for other conditions and symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for Memorial Healthcare; please contact the hospice at (989) 725-2299 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Memorial Healthcare at (989) 725-2299 for guidance on starting care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, quality measures, and areas served — all of which are available for Memorial Healthcare via Medicare Care Compare. Contacting the hospice directly at (989) 725-2299 can help answer additional questions.
How do I verify this hospice on Medicare Care Compare?
You can review Memorial Healthcare's official CMS data at https://www.medicare.gov/care-compare/details/hospice/231514?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.