Heartland Hospice (Mcalester)
Mcalester, OK · Medicare-certified hospice (CCN 371625)
CMS process measure: 98.46 (state average 93 — above state average)
Serves: 51 ZIP codes (is yours included? →) · Phone: (918) 302-0700 · Verify on Medicare Care Compare ↗
Heartland Hospice (Mcalester) has a 5-star family caregiver rating on the CMS CAHPS survey, with 92% of families saying they would definitely recommend it. Its composite process score of 98.46 is above the Oklahoma state average of 93.00.
Heartland Hospice (Mcalester) serves 51 ZIP codes from its McAlester, Oklahoma office in Pittsburg County. Families can confirm whether a specific ZIP code is included by contacting the hospice directly.
Yes, Heartland Hospice (Mcalester) is Medicare-certified (CCN 371625, since 2003). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice (Mcalester) is a non-profit hospice based in McAlester, Oklahoma, serving Pittsburg County and the surrounding region. It has been Medicare-certified since March 20, 2003, under CCN 371625.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey rated this hospice 5 stars overall. Ninety-two percent said they would definitely recommend this hospice, and 87% gave it an overall rating of 9 or 10 out of 10. These figures reflect the experiences reported by surveyed family caregivers, as published by CMS.
On CMS's composite process measure — which reflects how consistently the hospice delivered a set of recommended care processes — this hospice scored 98.46, compared to the Oklahoma state average of 93.00, placing it above the state average. CMS also reports a care index score of 8, and that visits occurred in the last days of life for 61.5% of patients, according to the same data set.
This hospice reports serving 51 ZIP codes from its McAlester office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data and may not reflect the most current reporting period — families should verify current details directly with the hospice or on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice (Mcalester) has been Medicare-certified since March 20, 2003 (CCN 371625), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 5-star family caregiver rating, with 92% saying they would definitely recommend this hospice and 87% giving an overall rating of 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 98.46, above the Oklahoma state average of 93.00, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 51 ZIP codes from its McAlester, Oklahoma office in Pittsburg County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 51 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is organized as a non-profit hospice. Ownership type does not by itself determine quality; CMS quality measures and caregiver survey results offer a more direct comparison.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 20, 2003.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a prognosis of six months or less if the illness runs its expected course.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the goal of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for pain, symptoms, and other conditions.
Where is hospice care provided — at home or in a facility?
The provided CMS data does not specify care settings for this hospice; contact Heartland Hospice (Mcalester) at (918) 302-0700 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The provided data does not describe the intake process; contact Heartland Hospice (Mcalester) at (918) 302-0700 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measures compared to the state average, service area, and staffing and services available; contact Heartland Hospice (Mcalester) at (918) 302-0700 for specifics beyond what CMS reports.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (Mcalester) directly at https://www.medicare.gov/care-compare/details/hospice/371625?state=OK to confirm current CMS-reported details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.