Heartland Hospice (Raleigh )
Raleigh, NC · Medicare-certified hospice (CCN 341587)
CMS process measure: 98.36 (state average 97.95 — at state average)
Serves: 128 ZIP codes (is yours included? →) · Phone: (919) 877-9959 · Verify on Medicare Care Compare ↗
Heartland Hospice (Raleigh) received a 2-star family caregiver rating in the CMS CAHPS survey, with 78% of caregivers saying they would definitely recommend it. Its CMS composite process score of 98.36 is at the North Carolina state average of 97.95.
Heartland Hospice (Raleigh) serves 128 ZIP codes from its office in Raleigh, North Carolina, located in Wake County.
Yes, Heartland Hospice (Raleigh) is Medicare-certified (CCN 341587), certified since June 5, 2003, so the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice (Raleigh) is a for-profit hospice provider based in Raleigh, North Carolina, serving Wake County and the surrounding region. It has been Medicare-certified since June 5, 2003 (CCN 341587).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave this provider an overall rating of 2 stars. Of those surveyed, 78% said they would definitely recommend this hospice to friends and family, and 75% rated their overall experience of care between 9 and 10 on a 10-point scale.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 98.36, compared with the North Carolina state average of 97.95 — described by CMS as at the state average. CMS also publishes a care index score of 10 for this provider, and reports that 48.0% of patients received visits from staff in the last days of life, according to available data.
Heartland Hospice (Raleigh) serves a broad area, covering 128 ZIP codes from its Raleigh office.
All figures above come from the CMS Care Compare public dataset and reflect the most recent published vintage available. Where a specific measure is not mentioned here, CMS has not published it for this hospice, which often occurs due to small patient counts rather than any indication of quality. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice (Raleigh) is Medicare-certified (CCN 341587) and has been since June 5, 2003. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, family caregivers gave this hospice an overall rating of 2 stars, with 78% saying they would definitely recommend it and 75% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 98.36, compared with the North Carolina state average of 97.95 — CMS characterizes this as at the state average.
What areas and ZIP codes does this hospice serve?
This hospice serves 128 ZIP codes from its office in Raleigh, North Carolina, in Wake County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 128 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice (Raleigh) is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS quality and survey data can help families compare providers regardless of ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 5, 2003, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean abandoning medical support, and patients still receive care aimed at managing symptoms and pain.
Where is hospice care provided — at home or in a facility?
This is not specified in the available CMS data. Contact Heartland Hospice (Raleigh) at (919) 877-9959 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process. Contact Heartland Hospice (Raleigh) at (919) 877-9959 to discuss how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice compares to state averages on quality measures, service area, and how long it has been Medicare-certified — all of which can be reviewed on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (Raleigh), CCN 341587, at https://www.medicare.gov/care-compare/details/hospice/341587?state=NC to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.