Helping Hands Hospice
Augusta, GA · Medicare-certified hospice (CCN 111753)
CMS process measure: 75.51 (state average 93.95 — below state average)
Serves: 22 ZIP codes (is yours included? →) · Phone: (706) 432-8321 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for Helping Hands Hospice. On the CMS composite process measure, it scored 75.51, which is below the Georgia state average of 93.95.
Helping Hands Hospice serves 22 ZIP codes from its Augusta, Georgia office in Richmond County, according to CMS Care Compare data.
Yes, Helping Hands Hospice is Medicare-certified (CCN 111753), certified since October 9, 2014. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies a terminal prognosis.
About this hospice
Helping Hands Hospice is a for-profit hospice agency located in Augusta, Georgia, serving families in Richmond County and the surrounding area. According to CMS Care Compare data, this hospice has been Medicare-certified since October 9, 2014.
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Helping Hands Hospice, which often happens when a hospice has a small number of surveyed patients or families. This does not indicate poor quality; it simply means the data has not been made public by CMS.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Helping Hands Hospice scored 75.51, compared with a Georgia state average of 93.95 — placing it below the state average on this measure. CMS also reports a care index score of 7 and notes that 14.3% of patients received visits from a nurse or medical social worker in the final days of life, per the most recent Care Compare data.
Helping Hands Hospice's service area, based on CMS data, covers 22 ZIP codes from its Augusta office.
As a Medicare-certified hospice, Helping Hands Hospice is covered under the Medicare hospice benefit for eligible patients whose physician certifies a terminal prognosis. All figures above come from CMS Care Compare data and reflect the most recently published reporting period available at the time of this listing.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Helping Hands Hospice is Medicare-certified (CCN 111753) and has been since October 9, 2014. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or percent who would definitely recommend) for Helping Hands Hospice, which is often the case for hospices with smaller numbers of surveyed patients; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Helping Hands Hospice scored 75.51 on the CMS composite process measure, compared with a Georgia state average of 93.95, placing it below the state average on this measure. CMS also reports a care index score of 7 and notes 14.3% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, Helping Hands Hospice serves 22 ZIP codes from its Augusta, Georgia office in Richmond County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 22 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Helping Hands Hospice is a for-profit hospice. Ownership type does not by itself determine quality of care, but families may want to consider it alongside CMS-reported quality measures.
How long has this hospice been Medicare-certified?
Helping Hands Hospice has been Medicare-certified since October 9, 2014, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to stop curative treatment and are focused on comfort, usually with a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care, and patients can still receive medical attention for pain and symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; contact Helping Hands Hospice at (706) 432-8321 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the intake process; please contact Helping Hands Hospice directly at (706) 432-8321 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measures compared to the state average, services offered, staffing, and coverage area; contact Helping Hands Hospice at (706) 432-8321 and review its Medicare Care Compare page for details not covered here.
How do I verify this hospice on Medicare Care Compare?
You can look up Helping Hands Hospice (CCN 111753) directly at https://www.medicare.gov/care-compare/details/hospice/111753?state=GA to confirm current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.