Heritage Hospice, Llc
New Kensington, PA · Medicare-certified hospice (CCN 391736)
CMS process measure: 96 (state average 95.55 — at state average)
Serves: 79 ZIP codes (is yours included? →) · Phone: (724) 334-6600 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend Heritage Hospice 92% of the time, and it scored 96.00 on the CMS composite process measure, about the same as Pennsylvania's state average of 95.55. CMS has not published a specific CAHPS star rating for this hospice in the available data.
Heritage Hospice serves 79 ZIP codes from its New Kensington, Pennsylvania office in Westmoreland County. Families can confirm whether their specific ZIP code is included by calling the hospice directly.
Yes, Heritage Hospice, LLC is Medicare-certified (CCN 391736, since 2011); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No additional cost details are provided beyond this coverage fact.
About this hospice
Heritage Hospice, LLC is a for-profit hospice based in New Kensington, Pennsylvania, serving families in Westmoreland County and the surrounding region. It has been Medicare-certified since May 12, 2011 (CCN 391736), meaning it meets federal health and safety standards required to provide hospice services covered by the Medicare hospice benefit for eligible patients whose doctor certifies their eligibility.
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey reported that 92% would definitely recommend this hospice, and 81% rated it 9 or 10 out of 10 overall. CMS has not published a specific CAHPS star rating for this hospice in the data provided, which can occur due to smaller patient survey counts; this does not indicate poor quality.
On CMS's composite process quality measure, Heritage Hospice scored 96.00, compared with a Pennsylvania state average of 95.55 — CMS categorizes this as at the state average. A related care index figure of 8 and a reported 74.1% rate of visits near the end of life are also part of the CMS dataset, though families should confirm the most current figures directly with CMS.
Heritage Hospice's service area, per CMS records, spans 79 ZIP codes. All figures in this profile come from CMS Care Compare data and should be verified for the most current reporting period. This listing does not include cost information beyond noting that the Medicare hospice benefit covers hospice care for eligible beneficiaries.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heritage Hospice, LLC is Medicare-certified (CCN 391736) since May 12, 2011, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 92% of family caregivers said they would definitely recommend Heritage Hospice, and 81% rated it 9 or 10 out of 10. CMS has not published a specific star rating for this hospice in the available data.
How does this hospice score on CMS quality measures compared to the state average?
Heritage Hospice scored 96.00 on the CMS composite process measure, compared with Pennsylvania's state average of 95.55, which CMS categorizes as at the state average.
What areas and ZIP codes does this hospice serve?
According to CMS data, Heritage Hospice serves 79 ZIP codes from its New Kensington, Pennsylvania office in Westmoreland County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 79 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heritage Hospice is organized as a for-profit hospice. Ownership type does not directly determine quality; CMS survey and quality measure data are better indicators of experience and performance.
How long has this hospice been Medicare-certified?
Heritage Hospice has been Medicare-certified since May 12, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as certified by a physician.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care toward comfort, symptom management, and quality of life rather than curative treatment, but patients continue to receive medical care and support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; contact Heritage Hospice at (724) 334-6600 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data here doesn't include intake steps; please contact Heritage Hospice directly at (724) 334-6600 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver recommendation rates, quality measure scores, service area coverage, and how care is coordinated — Heritage Hospice can be reached at (724) 334-6600 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can view Heritage Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/391736?state=PA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.