Monarch Hospice
Lower Burrell, PA · Medicare-certified hospice (CCN 391777)
CMS process measure: 88.89 (state average 95.55 — below state average)
Serves: 130 ZIP codes (is yours included? →) · Phone: (724) 335-1600 · Verify on Medicare Care Compare ↗
Family caregivers gave Monarch Hospice an overall CAHPS rating of 3 stars, with 85% saying they would definitely recommend it. On CMS's composite process measure, Monarch Hospice scored 88.89, which is below the Pennsylvania state average of 95.55.
Monarch Hospice serves 130 ZIP codes from its office in Lower Burrell, Pennsylvania, in Westmoreland County.
Yes, Monarch Hospice is Medicare-certified (CCN 391777, since 2016); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Monarch Hospice is a for-profit hospice located in Lower Burrell, Pennsylvania, serving Westmoreland County and surrounding areas. It has been Medicare-certified since December 1, 2016 (CCN 391777).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Monarch Hospice an overall rating of 3 stars. Among those surveyed, 85% said they would definitely recommend this hospice to family and friends, and 82% rated their experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Monarch Hospice scored 88.89, which falls below the Pennsylvania state average of 95.55. CMS also reports a care index score of 10 and a rate of 67.5% for visits made in the last days of life, based on the most recent published data.
Monarch Hospice's service area, as recorded by CMS, spans 130 ZIP codes.
All figures above are drawn from CMS Care Compare data and reflect the vintage of that published dataset; families should check Care Compare directly for the most current figures. Where CMS has not published a particular measure for this hospice, that omission often reflects a small number of surveyed patients rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details beyond that are provided here. This profile does not describe specific staff, facilities, or services beyond what CMS reports.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Monarch Hospice is Medicare-certified (CCN 391777) since December 1, 2016, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey shows an overall rating of 3 stars, with 85% of family caregivers saying they would definitely recommend Monarch Hospice and 82% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Monarch Hospice's composite process score is 88.89, which is below the Pennsylvania state average of 95.55, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
CMS records show Monarch Hospice serving 130 ZIP codes from its Lower Burrell, Pennsylvania office in Westmoreland County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 130 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Monarch Hospice is a for-profit hospice. Ownership type is disclosed by CMS for transparency, but Care Compare data does not indicate that ownership status alone determines quality of care.
How long has this hospice been Medicare-certified?
Monarch Hospice has been Medicare-certified since December 1, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean a patient's care or attention stops, and patients can still address symptoms and other health needs.
Where is hospice care provided — at home or in a facility?
This CMS data does not specify care settings for Monarch Hospice; please contact the hospice at (724) 335-1600 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe enrollment steps; please contact Monarch Hospice at (724) 335-1600 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how the hospice's quality measures compare to the state average, and its service area — all of which are reported on Medicare Care Compare for Monarch Hospice.
How do I verify this hospice on Medicare Care Compare?
You can look up Monarch Hospice directly at https://www.medicare.gov/care-compare/details/hospice/391777?state=PA to confirm CCN 391777 and review the latest published figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.