Holding Hands Hospice
Dallas, TX · Medicare-certified hospice (CCN 741587)
CMS process measure: 95.73 (state average 94.72 — above state average)
Serves: 77 ZIP codes (is yours included? →) · Phone: (214) 221-0070 · Verify on Medicare Care Compare ↗
Family caregivers reported that 78% would definitely recommend Holding Hands Hospice, and it scored 95.73 on CMS's composite process measure, above the Texas state average of 94.72. CMS has not published a specific CAHPS star rating for this hospice in the available data.
Holding Hands Hospice serves 77 ZIP codes from its Dallas, Texas office in Dallas County.
Yes, Holding Hands Hospice is Medicare-certified (CCN 741587, since 2015); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Holding Hands Hospice is a for-profit hospice based in Dallas, Texas, serving Dallas County and the surrounding region. It has been Medicare-certified since October 29, 2015 (CCN 741587).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 78% would definitely recommend this hospice to others, and 83% gave it an overall rating of 9 or 10 on a 10-point scale. CMS has not published a specific CAHPS star rating for this hospice in the data provided, so no star figure is stated here.
On CMS's composite process measure, Holding Hands Hospice scored 95.73, which is above the Texas state average of 94.72. This composite reflects how consistently the hospice performed a bundle of recommended care processes. CMS also reports that visits occurred in the last days of life for 66.4% of patients, and a care index score of 8 appears in the data, though CMS does not always define every index the same way across hospices, so families should review the Care Compare listing directly for context.
Holding Hands Hospice's service area covers 77 ZIP codes from its Dallas office, indicating a fairly broad reach across the metro area.
All figures above come from CMS Care Compare data as published for this hospice; where a measure is not listed, that reflects CMS's reporting practices, often tied to small patient counts, and does not indicate poor quality. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Holding Hands Hospice has been Medicare-certified since October 29, 2015 (CCN 741587), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 78% of family caregivers said they would definitely recommend Holding Hands Hospice, and 83% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Holding Hands Hospice scored 95.73 on the CMS composite process measure, which is above the Texas state average of 94.72.
What areas and ZIP codes does this hospice serve?
It serves 77 ZIP codes from its Dallas, Texas office in Dallas County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 77 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Holding Hands Hospice is a for-profit hospice; ownership type doesn't directly determine quality, but CMS reports it so families can compare providers on equal footing.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 29, 2015.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than treatments aimed at curing the underlying illness; it does not mean no care is given, and patients can generally leave hospice if their situation changes.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact Holding Hands Hospice at (214) 221-0070 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Holding Hands Hospice at (214) 221-0070 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how quality measures compare to state averages, and the size of the service area — all of which are reported here from CMS data; for additional questions specific to your situation, contact Holding Hands Hospice at (214) 221-0070.
How do I verify this hospice on Medicare Care Compare?
You can look up Holding Hands Hospice (CCN 741587) directly at https://www.medicare.gov/care-compare/details/hospice/741587?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.