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Holy Cross Home Care And Hospice

Silver Spring, MD · Medicare-certified hospice (CCN 211502)

Family caregiver rating (CAHPS): 2★ — 67% of families would definitely recommend
CMS process measure: 95.18 (state average 98.78 — below state average)
Serves: 73 ZIP codes (is yours included? →) · Phone: (301) 557-4663 · Verify on Medicare Care Compare ↗

Family caregivers gave Holy Cross Home Care And Hospice a 2-star CAHPS rating, with 67% saying they would definitely recommend it. Its CMS composite process score of 95.18 is below the Maryland state average of 98.78.

Holy Cross Home Care And Hospice serves 73 ZIP codes from its Silver Spring, MD office, in Montgomery County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.

Yes, Holy Cross Home Care And Hospice is Medicare-certified (CCN 211502), certified since 1986. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Holy Cross Home Care … Holy Cross Home Care …: 95.18 95.18 MD average MD average: 98.78 98.78

About this hospice

Holy Cross Home Care And Hospice is a non-profit hospice based in Silver Spring, Maryland, serving families in Montgomery County. According to CMS Care Compare data, this hospice has been Medicare-certified since May 9, 1986.

In the CMS CAHPS family caregiver survey, Holy Cross Home Care And Hospice received a 2-star rating. Among surveyed family caregivers, 67% said they would definitely recommend this hospice, and 71% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of families who responded to the CMS survey and offer one window into how care was experienced by others.

On CMS's composite process measure, which reflects the share of recommended care processes delivered, Holy Cross Home Care And Hospice scored 95.18, compared to the Maryland state average of 98.78 — placing it below the state average on this measure. CMS also reports a care index score of 8 and notes that 57.2% of patients received visits in the last days of life, based on the most recent published data.

This hospice's service area, per Care Compare, spans 73 ZIP codes.

The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. All figures above come from CMS Care Compare data and may not reflect the most current reporting period — families are encouraged to verify current details directly with CMS or the hospice.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Holy Cross Home Care And Hospice is Medicare-certified (CCN 211502) and has been since May 9, 1986. The Medicare hospice benefit covers hospice care for patients who qualify and are certified eligible by a doctor.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, Holy Cross Home Care And Hospice received a 2-star rating, with 67% of family caregivers saying they would definitely recommend it and 71% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its CMS composite process score is 95.18, which is below the Maryland state average of 98.78. CMS also reports a care index score of 8 and that 57.2% of patients received visits in the last days of life.

What areas and ZIP codes does this hospice serve?

According to Care Compare, this hospice serves 73 ZIP codes from its Silver Spring, MD office in Montgomery County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 73 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Holy Cross Home Care And Hospice is a non-profit hospice. Ownership type can be a factor families weigh, but CMS quality data such as CAHPS scores offers more direct insight into care experience.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since May 9, 1986, according to CMS records.

What is the difference between hospice and palliative care?

Palliative care can begin at any stage of a serious illness alongside curative treatment and focuses on comfort, while hospice care is for patients with a life-limiting prognosis who are choosing comfort-focused care over curative treatment.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, symptom management, or emotional support.

Where is hospice care provided — at home or in a facility?

The data provided doesn't specify where care is delivered; please contact the hospice at (301) 557-4663 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

Starting care typically involves a physician referral and eligibility certification; contact Holy Cross Home Care And Hospice directly at (301) 557-4663 to learn their specific process, and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver survey results, staffing, service area, and how care needs are met in the last days of life; contact the hospice at (301) 557-4663 for specifics not covered in CMS data.

How do I verify this hospice on Medicare Care Compare?

You can look up Holy Cross Home Care And Hospice directly at https://www.medicare.gov/care-compare/details/hospice/211502?state=MD to confirm current CMS data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.