Hospice Compassus - Greater New Orleans
Mandeville, LA · Medicare-certified hospice (CCN 191569)
CMS process measure: 98.99 (state average 96.14 — above state average)
Serves: 102 ZIP codes (is yours included? →) · Phone: (985) 639-8000 · Verify on Medicare Care Compare ↗
Hospice Compassus - Greater New Orleans received a 2-star family caregiver rating from CMS, with 74% of caregivers saying they'd definitely recommend it. On CMS's composite process measure, it scored 98.99, above the Louisiana state average of 96.14.
Hospice Compassus - Greater New Orleans serves 102 ZIP codes from its office in Mandeville, Louisiana, in St. Tammany County.
Yes, Hospice Compassus - Greater New Orleans is Medicare-certified, with CCN 191569, certified since 2002. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Compassus - Greater New Orleans is a for-profit hospice based in Mandeville, Louisiana, serving families in St. Tammany County and surrounding areas. It has been Medicare-certified since October 25, 2002.
In the CMS CAHPS family caregiver survey, this hospice received a 2-star rating. Of caregivers surveyed, 74% said they would definitely recommend this hospice to others, and 71% rated the hospice 9 or 10 out of 10 overall. These figures reflect the experiences reported by family caregivers of patients who received care from this hospice, as published by CMS Care Compare.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 98.99, compared to a Louisiana state average of 96.14 — placing it above the state average. CMS also publishes a care index score of 10 for this hospice, though CMS has not published additional detail here beyond what is listed. Data on visits in the final days of life shows 68.0%, as reported by CMS.
This hospice reports a service area covering 102 ZIP codes from its Mandeville office.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data as published; families are encouraged to review the source directly for the most current figures.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Compassus - Greater New Orleans is Medicare-certified (CCN 191569) since October 25, 2002, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received a 2-star family caregiver rating, with 74% saying they would definitely recommend it and 71% rating it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 98.99, which is above the Louisiana state average of 96.14.
What areas and ZIP codes does this hospice serve?
This hospice serves 102 ZIP codes from its Mandeville, Louisiana office in St. Tammany County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 102 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is operated on a for-profit basis; ownership type does not by itself determine quality, so it's best considered alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 25, 2002.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor believes life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus toward comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care — patients still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
This data does not specify where care is provided; please contact the hospice at (985) 639-8000 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care, contact the hospice directly at (985) 639-8000 and confirm details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may wish to ask about caregiver satisfaction scores, quality measure performance, service area coverage, and how the hospice supports patients and families — this hospice can be reached at (985) 639-8000 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can review this hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/191569?state=LA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.