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Hospice Of Palm Beach County Inc

West Palm Beach, FL · Medicare-certified hospice (CCN 101512)

Family caregiver rating (CAHPS): 2★ — 81% of families would definitely recommend
CMS process measure: 93.33 (state average 97.19 — below state average)
Serves: 94 ZIP codes (is yours included? →) · Phone: (561) 848-5200 · Verify on Medicare Care Compare ↗

Family caregivers gave Hospice Of Palm Beach County Inc 2 out of 5 stars in the CMS survey, with 81% saying they would definitely recommend it. Its CMS composite process score of 93.33 is below the Florida state average of 97.19.

Hospice Of Palm Beach County Inc serves 94 ZIP codes from its West Palm Beach, FL office in Palm Beach County. This reflects a broad regional service area as reported to CMS.

Yes, Hospice Of Palm Beach County Inc is Medicare-certified (CCN 101512, since June 20, 1984). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Hospice Of Palm Beach… Hospice Of Palm Beach…: 93.33 93.33 FL average FL average: 97.19 97.19

About this hospice

Hospice Of Palm Beach County Inc is a non-profit hospice based in West Palm Beach, Florida, serving Palm Beach County. It has been Medicare-certified since June 20, 1984 (CCN 101512).

In the CMS CAHPS family caregiver survey, this hospice received a 2-star rating. Among surveyed family caregivers, 81% said they would definitely recommend this hospice, and 77% rated their overall experience of care between 9 and 10 out of 10.

On CMS's composite process measure, which reflects how consistently core care processes were delivered, this hospice scored 93.33, compared with the Florida state average of 97.19 — placing it below the state average. CMS also reports a care index score of 10 and notes that 33.4% of patients received visits in the last days of life, based on published Care Compare data.

Hospice Of Palm Beach County Inc reports a service area covering 94 ZIP codes from its West Palm Beach office, indicating a broad regional reach within Palm Beach County.

All figures above come from CMS Care Compare data as published for this hospice; where a measure is not listed here, CMS has not published it for this provider, which is often due to small patient survey counts rather than an indication of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. Families are encouraged to review the full record directly on Medicare Care Compare and to contact the hospice for further information.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Hospice Of Palm Beach County Inc is Medicare-certified (CCN 101512) since June 20, 1984, and the Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.

What do family caregivers say about this hospice in the CMS survey?

CMS's CAHPS survey gives this hospice 2 out of 5 stars, with 81% of family caregivers saying they would definitely recommend it and 77% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 93.33, compared to the Florida state average of 97.19, placing it below the state average; CMS also lists a care index score of 10 and notes 33.4% of patients received visits in the last days of life.

What areas and ZIP codes does this hospice serve?

It serves 94 ZIP codes from its West Palm Beach, FL office in Palm Beach County, according to CMS data.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 94 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

It is a non-profit hospice; ownership type is one factor among several CMS reports, alongside survey results and quality measures.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since June 20, 1984.

What is the difference between hospice and palliative care?

Palliative care can be provided alongside curative treatment at any stage of a serious illness to ease symptoms, while hospice care focuses on comfort rather than cure when a patient's life expectancy is generally six months or less, as certified by a doctor.

Does choosing hospice mean giving up treatment?

No; hospice shifts the focus from curing an illness to comfort and quality of life, but patients can still receive supportive medical care for symptoms and pain.

Where is hospice care provided — at home or in a facility?

The data provided does not specify care settings; please contact the hospice at (561) 848-5200 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe an intake process; please contact the hospice directly at (561) 848-5200 and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction scores, how care processes compare to state averages, service area coverage, and how long a hospice has been Medicare-certified — all of which are reported for this hospice on Medicare Care Compare.

How do I verify this hospice on Medicare Care Compare?

You can view this hospice's full official record at https://www.medicare.gov/care-compare/details/hospice/101512?state=FL.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.