Hospice Of The West
Phoenix, AZ · Medicare-certified hospice (CCN 031592)
CMS process measure: 97.67 (state average 94.29 — above state average)
Serves: 202 ZIP codes (is yours included? →) · Phone: (602) 343-6422 · Verify on Medicare Care Compare ↗
Family caregivers gave Hospice Of The West a CAHPS star rating of 3 out of 5, with 81% saying they would definitely recommend it. Its CMS composite process score of 97.67 is above the Arizona state average of 94.29.
Hospice Of The West serves 202 ZIP codes from its Phoenix, Arizona office in Maricopa County. Families should confirm their specific ZIP code is covered by contacting the hospice directly.
Yes, Hospice Of The West is Medicare-certified (CCN 031592, since 2010). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of The West is a for-profit hospice based in Phoenix, Arizona, serving families in Maricopa County and the surrounding region. It has been Medicare-certified since October 31, 2010.
According to CMS Care Compare survey data, family caregivers gave Hospice Of The West a CAHPS star rating of 3 out of 5. In that same survey, 81% of families said they would definitely recommend this hospice to others, and 82% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients who received care.
On CMS's composite process measure, which reflects how consistently a hospice delivers key elements of care, Hospice Of The West scored 97.67, compared to the Arizona state average of 94.29 — placing it above the state average. CMS also reports a care index score of 10 for this hospice, and 72.3% of patients had visits in the last days of life, per the most recent published data.
Hospice Of The West reports serving 202 ZIP codes from its Phoenix office, indicating a broad service area.
All figures above come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. Families are encouraged to verify current information directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from Hospice Of The West?
Yes, Hospice Of The West is Medicare-certified, with certification dating to October 31, 2010 (CCN 031592). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a CAHPS star rating of 3 out of 5, with 81% of families saying they would definitely recommend the hospice and 82% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Hospice Of The West's composite process score is 97.67, compared to the Arizona state average of 94.29, placing it above the state average.
What areas and ZIP codes does this hospice serve?
Hospice Of The West serves 202 ZIP codes from its Phoenix, Arizona office in Maricopa County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 202 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospice Of The West is a for-profit hospice. Ownership type does not by itself determine quality; CMS quality and survey data are better indicators of a family's likely experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 31, 2010.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor believes life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support — patients continue to receive medical attention aimed at easing symptoms and pain.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact Hospice Of The West at (602) 343-6422 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Hospice Of The West at (602) 343-6422 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice performs on CMS quality measures compared to state averages, its service area, and how long it has been certified — all of which are available for Hospice Of The West on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of The West directly at https://www.medicare.gov/care-compare/details/hospice/031592?state=AZ to review its current CMS ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.