Hospicio Krystal Inc
Mayaguez, PR · Medicare-certified hospice (CCN 401575)
CMS process measure: not reported
Serves: 17 ZIP codes (is yours included? →) · Phone: (787) 805-6325 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results, such as a star rating or percentage who would recommend, for Hospicio Krystal Inc, and a composite process score comparison to the Puerto Rico state average is also not currently reported. This is common for smaller hospices and does not imply anything negative about the quality of care.
Hospicio Krystal Inc serves 17 ZIP codes from its Mayaguez, Puerto Rico office in Mayaguez County. Families in that area can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Hospicio Krystal Inc is Medicare-certified, with CCN 401575, certified since 2019. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospicio Krystal Inc is a for-profit hospice located in Mayaguez, Puerto Rico, serving patients in Mayaguez County. According to CMS Care Compare data, this hospice has been Medicare-certified since August 13, 2019.
CMS has not published CAHPS family caregiver survey results (such as a star rating, percentage who would definitely recommend the hospice, or percentage rating the hospice 9-10) for Hospicio Krystal Inc. This is often the case for hospices with smaller patient counts and does not indicate poor quality of care; it simply means CMS has not yet released enough survey responses to report these figures.
CMS also has not published a composite process measure score for this hospice for comparison against the Puerto Rico state average of 93.83, meaning a direct comparison ('vs_state') is listed as not reported. CMS Care Compare data does show a care index score of 8 for this hospice, and reports that 51.5% of patients received visits in the last days of life, based on the most recently published CMS data.
Hospicio Krystal Inc's service area, as recorded in CMS data, spans 17 ZIP codes centered around its Mayaguez office.
Families should know that the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are provided here. All figures above come from CMS Care Compare data and may be updated periodically by CMS. Families are encouraged to verify current details directly on Medicare Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Hospicio Krystal Inc is Medicare-certified (CCN 401575), certified since August 13, 2019. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, which often happens with smaller patient counts; this does not mean the care is rated poorly, only that data isn't available.
How does this hospice score on CMS quality measures compared to the state average?
CMS lists this comparison as 'not reported' for Hospicio Krystal Inc; CMS data does show a care index score of 8 and that 51.5% of patients received visits in the last days of life, but no composite score is published to compare against Puerto Rico's average of 93.83.
What areas and ZIP codes does this hospice serve?
Hospicio Krystal Inc serves 17 ZIP codes from its Mayaguez, Puerto Rico office in Mayaguez County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 17 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospicio Krystal Inc is a for-profit hospice; CMS does not indicate that ownership type alone affects quality, so families are encouraged to look at available quality data and ask questions directly.
How long has this hospice been Medicare-certified?
Hospicio Krystal Inc has been Medicare-certified since August 13, 2019, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life for patients who have stopped seeking a cure, typically with a life expectancy of six months or less as certified by a doctor.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment; it is a care choice, not giving up, and patients can discuss their goals with their care team at any time.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Hospicio Krystal Inc provides care; please contact the hospice at (787) 805-6325 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Hospicio Krystal Inc at (787) 805-6325 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver support, how visits are scheduled, and what quality measures are published on Medicare Care Compare; contact Hospicio Krystal Inc at (787) 805-6325 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospicio Krystal Inc directly at https://www.medicare.gov/care-compare/details/hospice/401575?state=PR to review current CMS-published information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.