Western Medical Hospice
Mayaguez, PR · Medicare-certified hospice (CCN 401561)
CMS process measure: 100 (state average 93.83 — above state average)
Serves: 48 ZIP codes (is yours included? →) · Phone: (787) 883-5898 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results, such as a star rating or percent who would recommend, for Western Medical Hospice. However, its CMS composite process score is 100.00, compared to a Puerto Rico state average of 93.83, placing it above the state average.
Western Medical Hospice serves 48 ZIP codes from its Mayaguez, PR office in Mayaguez county.
Yes, Western Medical Hospice is Medicare-certified, with CCN 401561, certified since 2001. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Western Medical Hospice is a for-profit hospice based in Mayaguez, Puerto Rico, serving families in Mayaguez county. The hospice has been Medicare-certified since May 31, 2001, meaning it has provided hospice services under Medicare oversight for over two decades.
CMS Care Compare data does not include a published CAHPS star rating, percentage of caregivers who would definitely recommend the hospice, or percentage rating it 9-10 for Western Medical Hospice. CMS does not publish these family-caregiver survey figures for every hospice, often because of small patient counts, and this absence should not be read as a sign of poor quality — it simply means the data has not been reported.
On the CMS composite process measure, which reflects how consistently a hospice follows recommended care processes, Western Medical Hospice scored 100.00, compared to a Puerto Rico state average of 93.83 — placing it above the state average. CMS also lists a care index score of 8 for this hospice, and reports that 61.7% of patients received visits in their final days of life.
Western Medical Hospice's service area, according to CMS data, spans 48 ZIP codes from its Mayaguez office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are provided here. All figures above come from CMS Care Compare data as supplied for this listing.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Western Medical Hospice is Medicare-certified (CCN 401561) and has been since May 31, 2001. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results, such as a star rating or percent who would recommend, for this hospice, often due to small patient counts — this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Western Medical Hospice's composite process score is 100.00, compared to a Puerto Rico state average of 93.83, placing it above the state average.
What areas and ZIP codes does this hospice serve?
According to CMS data, Western Medical Hospice serves 48 ZIP codes from its office in Mayaguez, Mayaguez county, Puerto Rico.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 48 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Western Medical Hospice is a for-profit hospice. Ownership type does not directly determine quality of care, but it is one factor families sometimes consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
Western Medical Hospice has been Medicare-certified since May 31, 2001.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have stopped curative treatment and are focused on comfort in the final phase of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care — patients still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact Western Medical Hospice at (787) 883-5898 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Western Medical Hospice at (787) 883-5898 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about CMS quality scores, caregiver survey results, service area, and how care is delivered; contact Western Medical Hospice at (787) 883-5898 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Western Medical Hospice (CCN 401561) directly at https://www.medicare.gov/care-compare/details/hospice/401561?state=PR to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.