Icare Hospice
Springville, UT · Medicare-certified hospice (CCN 461588)
CMS process measure: 58.91 (state average 95.57 — below state average)
Serves: 34 ZIP codes (is yours included? →) · Phone: (801) 228-0411 · Verify on Medicare Care Compare ↗
CMS has not published a specific CAHPS star rating for Icare Hospice in the available data, but 82% of family caregivers said they would definitely recommend it. On the CMS composite process measure, Icare Hospice scored 58.91, which is below the Utah state average of 95.57.
Icare Hospice serves 34 ZIP codes from its Springville, Utah office in Utah County. Families outside that area should contact the hospice directly to confirm whether their location is included.
Yes, Icare Hospice is Medicare-certified (CCN 461588, since September 21, 2011). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Icare Hospice is a for-profit hospice based in Springville, Utah, serving families in Utah County and the surrounding region. It has been Medicare-certified since September 21, 2011 (CCN 461588).
According to CMS Care Compare survey data, 82% of family caregivers who responded said they would definitely recommend Icare Hospice, and 76% rated the hospice 9 or 10 out of 10 overall. CMS has not published a specific CAHPS star rating for this hospice in the data provided; this can happen when survey response counts are small, and it should not be read as a sign of poor quality.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care steps, Icare Hospice scored 58.91, compared with a Utah state average of 95.57 — placing it below the state average on this measure. CMS also reports a care index score of 6 for this hospice, and a figure of 0.0% for visits in the last days of life, based on the data supplied.
Icare Hospice's service area, as reflected in CMS data, spans 34 ZIP codes reachable from its Springville office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data as supplied; families are encouraged to confirm current figures directly on Care Compare and with the hospice.
Questions families ask
Does Medicare cover care from Icare Hospice?
Yes. Icare Hospice is Medicare-certified (CCN 461588) since September 21, 2011, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In CMS survey data, 82% of family caregivers said they would definitely recommend Icare Hospice, and 76% rated their experience 9 or 10 out of 10. CMS has not published a separate star rating for this hospice in the data available.
How does this hospice score on CMS quality measures compared to the state average?
Icare Hospice's composite process score is 58.91, compared with a Utah state average of 95.57, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Icare Hospice serves 34 ZIP codes from its Springville, Utah office in Utah County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Icare Hospice is a for-profit organization. Ownership type does not by itself determine quality of care; CMS quality measures and caregiver survey results offer more direct comparisons.
How long has this hospice been Medicare-certified?
Icare Hospice has been Medicare-certified since September 21, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped seeking a cure, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on medical attention, symptom management, or emotional support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Icare Hospice; please contact the hospice at (801) 228-0411 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Icare Hospice at (801) 228-0411 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families may wish to ask about caregiver recommendation rates, how a hospice performs on CMS quality measures compared to the state average, and the ZIP codes it serves; you can also ask Icare Hospice directly at (801) 228-0411 about anything not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Icare Hospice (CCN 461588) directly at https://www.medicare.gov/care-compare/details/hospice/461588?state=UT to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.