Maple Creek Hospice
Springville, UT · Medicare-certified hospice (CCN 461592)
CMS process measure: 82.61 (state average 95.57 — below state average)
Serves: 17 ZIP codes (is yours included? →) · Phone: (801) 798-5333 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Maple Creek Hospice, so no star rating or percent-recommend figure is available. On the CMS composite process measure, it scored 82.61, below the Utah state average of 95.57.
Maple Creek Hospice serves 17 ZIP codes from its Springville, Utah office in Utah County.
Yes, Maple Creek Hospice is Medicare-certified (CCN 461592, since 2012); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Maple Creek Hospice is a for-profit hospice located in Springville, Utah, serving families in Utah County. According to CMS Care Compare data, the hospice has been Medicare-certified since May 2, 2012.
CMS has not published CAHPS family caregiver survey results for Maple Creek Hospice, such as the star rating, percentage who would definitely recommend the hospice, or percentage rating it 9-10. This often happens because a hospice serves too few patients to generate a statistically reliable survey sample, and it should not be read as a sign of poor quality.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Maple Creek Hospice scored 82.61, compared to a Utah state average of 95.57 — placing it below the state average. CMS also reports that visits occurred in the last days of life for 73.3% of patients, and a care index score of 8.
Maple Creek Hospice reports serving 17 ZIP codes from its Springville office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost figures beyond this are available or implied here. All figures in this profile come from CMS Care Compare data as most recently published; families are encouraged to review the source directly and to contact the hospice for any additional details not captured by CMS reporting.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Maple Creek Hospice is Medicare-certified, with certification since May 2, 2012 (CCN 461592). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Maple Creek Hospice, often because too few patients were surveyed for reliable reporting; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Maple Creek Hospice's composite process score is 82.61, compared to a Utah state average of 95.57, placing it below the state average according to CMS data.
What areas and ZIP codes does this hospice serve?
Maple Creek Hospice reports serving 17 ZIP codes from its Springville, Utah office in Utah County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 17 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Maple Creek Hospice is listed by CMS as a for-profit organization; ownership type does not by itself indicate quality of care, but families may want to ask how it affects services.
How long has this hospice been Medicare-certified?
Maple Creek Hospice has been Medicare-certified since May 2, 2012, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for those who have chosen to stop curative treatment and are focused on comfort in the final phase of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than pursuing treatments aimed at curing the underlying illness; it is not about giving up but about changing the goals of care.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Maple Creek Hospice delivers care; please contact the hospice at (801) 798-5333 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the enrollment process; please contact Maple Creek Hospice directly at (801) 798-5333 and verify information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality scores compared to state averages, service area, and how care is provided; contact Maple Creek Hospice at (801) 798-5333 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review Maple Creek Hospice's official CMS listing at https://www.medicare.gov/care-compare/details/hospice/461592?state=UT to confirm the figures cited here.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.