Iserve Hospice
Dallas, TX · Medicare-certified hospice (CCN 971607)
CMS process measure: not reported
Serves: 4 ZIP codes (is yours included? →) · Phone: (469) 379-2682 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results or a composite process score for Iserve Hospice, likely due to a small number of surveyed patients rather than any indication of quality. The Texas state average composite score is 94.72, but no comparison figure is available for this hospice.
Iserve Hospice serves 4 ZIP codes from its office in Dallas, Texas, located in Dallas County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Iserve Hospice is Medicare-certified (CCN 971607, certified since October 2, 2020), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No other coverage details are provided in this data.
About this hospice
Iserve Hospice is a for-profit, Medicare-certified hospice located in Dallas, Texas, serving patients in Dallas County. According to CMS Care Compare data, Iserve Hospice has been Medicare-certified since October 2, 2020 (CCN 971607).
CMS collects family caregiver feedback through the CAHPS Hospice Survey, which asks about communication, timeliness of care, and overall experience. For Iserve Hospice, CMS has not published a CAHPS star rating, percentage of caregivers who would definitely recommend the hospice, or percentage rating the hospice 9-10, in the current Care Compare dataset. This is often the result of too few completed surveys for CMS to report results reliably, and it should not be read as a sign of poor quality.
CMS also publishes a composite process measure reflecting how consistently a hospice performs a bundle of recommended care processes. For Iserve Hospice, this figure is listed as not reported compared with the Texas state average of 94.72. Again, CMS may withhold this figure for hospices with limited patient volume rather than for quality reasons.
Based on CMS data, Iserve Hospice's service area covers 4 ZIP codes from its Dallas office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here. Families are encouraged to consult Medicare Care Compare directly and to contact the hospice for current, detailed information about its services.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Iserve Hospice is Medicare-certified (CCN 971607) since October 2, 2020, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or recommend percentages) for Iserve Hospice, which often happens when too few surveys were completed to report reliably.
How does this hospice score on CMS quality measures compared to the state average?
CMS lists Iserve Hospice's composite process score as not reported, while the Texas state average is 94.72; this omission does not necessarily reflect lower quality.
What areas and ZIP codes does this hospice serve?
Iserve Hospice serves 4 ZIP codes from its office in Dallas, Dallas County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 4 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Iserve Hospice is a for-profit hospice; ownership type does not by itself determine care quality, but it is disclosed by CMS for transparency.
How long has this hospice been Medicare-certified?
Iserve Hospice has been Medicare-certified since October 2, 2020, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
This data does not specify where Iserve Hospice provides care; please contact the hospice at (469) 379-2682 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Iserve Hospice directly at (469) 379-2682 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measures, service area, and how care is coordinated; contact Iserve Hospice at (469) 379-2682 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Iserve Hospice directly at https://www.medicare.gov/care-compare/details/hospice/971607?state=TX to see the latest CMS-published information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.