Legacy Lifecare Home Health And Hospice Care- West
Longmeadow, MA · Medicare-certified hospice (CCN 221581)
CMS process measure: 95.86 (state average 95.51 — at state average)
Serves: 29 ZIP codes (is yours included? →) · Phone: (978) 471-5146 · Verify on Medicare Care Compare ↗
Legacy Lifecare Home Health And Hospice Care- West received a 5-star family caregiver rating on the CMS CAHPS survey, with 92% of families saying they would definitely recommend it. Its CMS composite process score of 95.86 is at the Massachusetts state average of 95.51.
Legacy Lifecare Home Health And Hospice Care- West serves 29 ZIP codes from its Longmeadow, MA office in Hampden County. Families can confirm whether their specific ZIP code is covered by contacting the hospice directly.
Yes, Legacy Lifecare Home Health And Hospice Care- West is Medicare-certified (CCN 221581), certified since January 10, 2008. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Legacy Lifecare Home Health And Hospice Care- West is a non-profit hospice based in Longmeadow, Massachusetts, serving Hampden County and the surrounding area. It has been Medicare-certified since January 10, 2008 (CCN 221581).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a 5-star family caregiver rating. Ninety-two percent said they would definitely recommend this hospice to others, and 90 percent rated their experience 9 or 10 out of 10. These figures reflect the experiences of families who completed the CMS survey and are published as part of CMS's public reporting.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, this hospice scored 95.86, essentially at the Massachusetts state average of 95.51. CMS also reports a care index score of 9 and notes that 78.6% of patients received visits in the last days of life, per the data provided.
Legacy Lifecare Home Health And Hospice Care- West serves 29 ZIP codes from its Longmeadow office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families should confirm current details directly with the hospice or on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Legacy Lifecare Home Health And Hospice Care- West is Medicare-certified (CCN 221581) since January 10, 2008, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice a 5-star CAHPS rating, with 92% saying they would definitely recommend it and 90% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 95.86, which CMS classifies as at the Massachusetts state average of 95.51. CMS also lists a care index score of 9 and reports 78.6% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 29 ZIP codes from its Longmeadow, MA office in Hampden County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type can affect organizational structure, but CMS quality and survey data reflect actual patient and family experience regardless of ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 10, 2008.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
No. Hospice shifts the focus to comfort and quality of life rather than curing an illness, but patients still receive active medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; contact the hospice at (978) 471-5146 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Contact the hospice directly at (978) 471-5146 to learn about starting care, and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice's quality measures compare to state averages, service area, and how care needs are met; this hospice's published CMS figures are covered above, and further questions can be directed to (978) 471-5146.
How do I verify this hospice on Medicare Care Compare?
You can look up Legacy Lifecare Home Health And Hospice Care- West directly at https://www.medicare.gov/care-compare/details/hospice/221581?state=MA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.