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Lifelink Hospice & Palliative Care

Glendora, CA · Medicare-certified hospice (CCN 921639)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: 78.26 (state average 93.41 — below state average)
Serves: 56 ZIP codes (is yours included? →) · Phone: (626) 335-6173 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family-caregiver survey results for Lifelink Hospice & Palliative Care, so no star rating or percent-recommend figure is available. On the CMS composite process measure, it scored 78.26, below the California state average of 93.41.

Lifelink Hospice & Palliative Care serves 56 ZIP codes from its Glendora, CA office in Los Angeles County.

Yes, Lifelink Hospice & Palliative Care is Medicare-certified (CCN 921639, since 2016); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Lifelink Hospice & Pa… Lifelink Hospice & Pa…: 78.26 78.26 CA average CA average: 93.41 93.41

About this hospice

Lifelink Hospice & Palliative Care is a non-profit hospice based in Glendora, California, serving Los Angeles County and the surrounding area. It has been Medicare-certified since September 22, 2016 (CCN 921639).

CMS Care Compare has not published CAHPS family-caregiver survey results for this hospice — a star rating, percentage who would definitely recommend, and percentage rating the hospice 9-10 are not currently available. This is often the case for hospices with smaller patient counts and does not by itself suggest anything about the quality of care provided.

On the CMS composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Lifelink Hospice & Palliative Care scored 78.26, compared to a California state average of 93.41 — placing it below the state average on this measure. A separate care index score of 9 is also on file with CMS. CMS has not published data on the percentage of visits occurring in the last days of life for this hospice.

Lifelink Hospice & Palliative Care's service area covers 56 ZIP codes from its Glendora office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are provided here.

All figures above come from CMS Care Compare data. Families are encouraged to review the current listing directly on Care Compare and to contact the hospice with any questions.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Lifelink Hospice & Palliative Care is Medicare-certified (CCN 921639) as of September 22, 2016, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS family-caregiver survey results for this hospice, which is often the case for hospices with smaller patient counts; this does not indicate poor quality.

How does this hospice score on CMS quality measures compared to the state average?

On the CMS composite process measure, Lifelink Hospice & Palliative Care scored 78.26, compared to California's state average of 93.41 — below the state average.

What areas and ZIP codes does this hospice serve?

It serves 56 ZIP codes from its Glendora, California office in Los Angeles County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 56 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Lifelink Hospice & Palliative Care is a non-profit hospice; ownership type can be one factor families consider but does not by itself indicate quality of care.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since September 22, 2016.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who are no longer pursuing curative treatment and typically have a prognosis of six months or less.

Does choosing hospice mean giving up treatment?

No — hospice shifts the focus to comfort, symptom relief, and quality of life rather than curing an illness, but patients can still receive medical care for symptoms and other conditions.

Where is hospice care provided — at home or in a facility?

The data provided doesn't specify care settings for this hospice; please contact them at (626) 335-6173 or verify on Medicare Care Compare.

How do I start hospice care with this provider?

Please contact Lifelink Hospice & Palliative Care directly at (626) 335-6173 to learn about their intake process, and verify current details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver survey results, quality measure scores compared to the state average, service area, and ownership type — details you can review here and confirm by calling (626) 335-6173.

How do I verify this hospice on Medicare Care Compare?

You can look up Lifelink Hospice & Palliative Care directly at https://www.medicare.gov/care-compare/details/hospice/921639?state=CA using CCN 921639.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.